Tracey, are you having trouble getting the cost data for journals to show, or databases?  Our cost data does show up in the JR1 reports, but does not consistently show up in the DB1 consolidated report.  The explanation I got is that this is a known issue that happens because SerialsSolutions does not normalize database titles.  We would be happy to talk to you about our experience with the consolidated reports, although we are not one of the more experienced customers out there.
best regards,
Leslie O'Brien
Director, Jean Russell Quible Department of Technical Services and Interim Director of Collection Management
University Libraries, Virginia Tech

At 12:43 PM 8/4/2009, you wrote:
We are currently trying to implement the 360 Counter from Serials Solutions, and we are just having a plethora of problems.  We are not able to get the cost data to show on the reports.  With this year's budget environment, it is essential that we have this data.  Is there anyone that has successfully implemented the product that would be willing to do a conference call with us? 

Thank you.

Tracey Thompson
Acquisitions Librarian/College Asst. Professor
New Mexico State University Library
MSC 3475 PO Box 30006
Las Cruces, NM 88003

Phone: 575-646-8093
Fax: 575-646-7077
Skype: Jenymn
SL: Jenymn Mersand