Publishers Communication Group (PCG), pioneers of research, sales and marketing services for scholarly and professional publishers, is delighted to extend their 20 years of expertise to leading academic, scientific and professional publisher Inderscience, for comprehensive sales and marketing representation in Europe and North America.
 
Inderscience will benefit from PCG's unparalleled network of library prospects and its proven business development record in the library and academic markets. Under the partnership, PCG will drive strategic marketing planning and regional analysis in these territories as well as undertaking upsell and renewal campaigns, sales visits and consortia negotiations on behalf of the publisher. Development of multilingual marketing materials and exhibition representation is also part of the comprehensive service. The program will target key European and North American regions in the academic, government and corporate markets.
 
"We are proud to have been selected by Inderscience to expand their sales and marketing effort in these key markets for them. Inderscience is a world-leading publisher with a substantial history in journal publishing, and we're excited that we can help them to channel their marketing efforts dynamically within these territories." comments Marco Castellan, Business Development Manager, PCG Europe. 
 
"Inderscience have an innovative publishing model with a truly international flavour which makes it a desirable proposition for libraries world-wide. We welcome the opportunity to draw on the full scope of PCG's capabilities in order to establish a successful sales and marketing partnership with them". 

Dr. Mohammed Dorgham, Editor-in-Chief at Inderscience says, "Partnering with PCG was a natural choice for us. Their reputation in the business is second to none and we are eager to expand our reach in the European and North American markets, areas in which they have significant knowledge and expertise. PCG's understanding of the industry is exactly why we are proud to have them represent Inderscience around the globe."
 

For more information, please contact:
Emily Taylor
Publishing Technology plc
Tel: +44 1865 397873
Email: emily.taylor@publishingtechnology.com

About PCG

www.pcgplus.com

Publishers Communication Group, Inc., a division of Publishing Technology plc, is a full-service marketing and sales consulting firm with locations in Cambridge, Massachusetts, Oxford, England and São Paulo, Brazil. PCG was established in 1990 as a resource for scholarly publishers to more effectively work with the global library market. PCG offers qualitative and quantitative marketing research, international multi-lingual telemarketing services, customer services operations based in the UK, US and Brazil, sales representation, and strategic consulting.

About Inderscience

www.inderscience.com

Inderscience is a publisher of high-quality peer-reviewed international journals mainly in the areas of science, engineering and technology, ICT, management and business administration, energy and environment, healthcare and biosciences, and economics and finance. Established for over 30 years, Inderscience's cross-disciplinary approach, international editorial boards and list of contributors make it a pioneering publisher that aims to foster and promote innovative thinking. 
  
Related Links:
Visit www.pcgplus.com, PCG+ blog at www.pcgplus.wordpress.com, or follow on Twitter @pcgplus.


Marco Castellan
European Business Development Manager
Publishers Communication Group,
a division of Publishing Technology
T: +44 (0)1865 397 821
F: +44 (0)1865 397 801
M: +44 (0)7872 502 327
mcastellan@pcgplus.com
www.pcgplus.com
 
Publishing Technology plc is registered in England No. 837205. 
Registered Office: 8100 Alec Issigonis Way, Oxford Business Park North, Oxford, OX4 2HU

***Please forward this email to your library and information colleagues***

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RSC PUBLISHING PLATFORM MIGRATION 

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After successfully launching the new RSC Publishing Platform, we are continuing to develop the new platform with feedback received. We very much appreciate your valued comments during this time please continue to use the Feedback link on the top right of the RSC Publishing Platform and for any technical queries, please EMAIL technicalsupport@rsc.org

We have now added the eBook URLs document online as well as updated the Journals URLs list GO TO <www.rsc.org/urls>

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RSC PUBLISHING PLATFORM TIMESCALES 

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September to December 2010

* We will be providing webcast training during this time register as a Librarian with a Librarians Portal account to receive more information 
GO TO <www.rsc.org/librarians>

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By the end of 2010*

* Set up at least one Librarians Portal account for institution/organisation GO TO <www.rsc.org/librarians>
* Make sure all your IP addresses are registered on Librarians Portal
* Check you have the correct Journals and eBooks URLs format set up in your systems 
GO TO <www.rsc.org/urls>
* Our COUNTER statistics customers will continue to access statistics from MPS however you will access the MPS website from the Librarians Portal
* We will remove access to content via the old website once there are minimal redirects measured. We anticipate this to be several months after launch
* Please make sure you add this new link to your EZProxy http://pubs.rsc.org 

N.B. Dates subject to change

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REGISTER FOR RSC PUBLISHING PLATFORM UPDATES 

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To keep up-to-date with platform updates, register for a Librarians Portal account as well as access additional administration tools 
GO TO <www.rsc.org/librarians>

Send your email to myself and I will add you to the RSC Publishing Platform Update newsletter (this email) 
EMAIL <peckl@rsc.org>

Subscribe to the RSC Publishing Innovation Blog RSS feed appears in the Librarians Portal 
GO TO <http://blogs.rsc.org/technical/feed/>

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MIGRATION FREQUENTLY ASKED QUESTIONS (FAQS) 

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Here are some common FAQs during the initial stage of migration:

* Who can we contact about any technical questions?

EMAIL technicalsupport@rsc.org

* Where can I find migration information?

<GO TO www.rsc.org/migration>

* Where can I find Journals and eBooks URLs to update my system?

<GO TO www.rsc.org/urls>

* The page says Loading failed or & Page load error

We are working hard on the current speed of the new RSC Publishing platform. We are receiving more traffic on our new platform than the old website and we have identified some key areas where we can make improvements. These will be implemented this week and so you should see a significant difference.

If you do experience this issue in the meantime, please click Back on your browser and repeat the action. This can help solve the issue.

* How do I access my usage statistics?

Continue to use your registered MPS username and Password 
GO TO <www.mpsinsight.com/rsc>

We will continue to use MPS for usage statistics, but at the end of the year we will change how you will access these. Please ensure you have your email address set up on MPS and not a retired colleague or someone no longer with your institution/organisation as their email will receive the notification and not yours.

* How can I set up a usage statistics account?

If you do not have a MPS usage statistic account set up please request one from the Ejournals Team 
EMAIL <ejournals@rsc.org>

* I am trying to login to the new RSC Librarians Portal with my MPS usage statistics username and password but it is not working?

The RSC Librarians Portal and MPS are two different systems and so your MPS usage statistics username and password will not work on the Librarians Portal. We are asking all our customers to create at least one Librarians Portal account per institution for additional administration tools.

This is a double registration process and you will receive three confirmation emails once the process is complete.

To set up a Librarians Portal account and register as a Librarian 
GO TO <www.rsc.org/librarians>

* Where can I find a list of FAQs?

Either from the Librarians Portal home page - www.rsc.org/librarians or directly 
GO TO <http://www.rsc.org/Publishing/librarians/LibrarianFAQ.asp>

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CUSTOMER SUPPORT 

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* Userguide will be available in PDF form after launch
* Migration guidelines, text to send to academics, students and researchers and screen shots that can be used for presentations and internal end user training 
GO TO <www.rsc.org/migration>
* Presentation training will be taking place from September to December through webcasts or by the Sales team on visits
* Technical Support <technicalsupport@rsc.org>
* Customer Support and Sales <sales@rsc.org>

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COMMUNICATIONS 

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Migration updates will be

* sent to Librarians Portal subscribers, to register your account GO TO www.rsc.org/librarians
* posted on the RSC Publishing Innovation blog, to register for an RSS feed GO TO <http://blogs.rsc.org/technical/feed/>
* listed in the news section of the Librarians Portal
* included on listservs where relevant (e.g. LIS-E-RESOURCES, CHMINF-L, SERIALST and LIS-SCITECH) - if you would like messaging adding to any other Librarian/Information Specialist listserv, please forward listserv name and email to <peckl@rsc.org>
*Reporting any new developments, known issues and downtime will be posted on the RSC Publishing Innovation blog, fed into the news section on the Librarians Portal, and through RSC Publishing Platform Update (this email), to register send your name, institution and email address to <peckl@rsc.org>
* Any planned downtime will be communicated within a two week notice period
* Standard Table of Contents email alerts for journals, databases and the RSC eBook Collection will continue with no change 

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MORE INFORMATION 

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Migration <www.rsc.org/migration>
Librarians Portal <www.rsc.org/librarians> 
RSC Publishing Platform <http://pubs.rsc.org>

If you would like further customer or technical support 
EMAIL <sales@rsc.org> 
EMAIL <technicalsupport@rsc.org>

Thank you for your time.

Kind regards

Louise Peck, Library Marketing Specialist Royal Society of Chemistry, 
Thomas Graham House, Science Park, Cambridge, CB4 0WF, UK technicalsupport@rsc.org

3.  New look for ingentaconnect