Try this email address where I got a response within the last month, or month and a half: participation@jstor.org

Jane Bethel, MLIS
EPA Electronic Resources/Reference Librarian
UNC Contract Staff
Mail Drop C267-01
109 TW Alexander Drive
RTP, NC 27711
Phone: (919) 541-0726 Fax: (919) 685-3227


On Wed, Sep 21, 2011 at 12:23 PM, Skwor, Jeanette <skworj@uwgb.edu> wrote:

I’ve sent enquiries to the JSTOR folks, but have not gotten a response, so am turning to an alternate, and demonstrably prompt and dependable, source of information, i.e. Serialst.  J

 

Do we use the price calculator/subscription order form on the JSTOR site for our JSTOR CSP renewals also, or is that just for new orders?

 

And are others experiencing the dearth of responses that we are?  I’ve sent 3 enquiries over the past 2 weeks, using the link on the website, and haven’t had any sort of response at all, not even an automated one.

Jeanette L. Skwor
Serials Dept., Cofrin Library
University of WI-Green Bay
2420 Nicolet Drive
Green Bay, WI  54311-7001

"Libraries will get you through times of no money better than money will get you through times of no libraries."
                              Anne Herbert, The Whole Earth Catalog