I've noticed it off and on since last week. EBSCO did send out an e-mail on Friday about system slowness:

EBSCO A-to-Z^® Currently Experiencing Intermittent Slowness Issues – 05 October 2012

Customer Satisfaction has received reports that some customers are experiencing intermittent issues of slowness when accessing EBSCO A-to-Z^® Admin and Reader sites. Our technical team is working on this issue as a high priority. We will post an update to the EBSCO Support Site (support.ebsco.com) as a Top Story when resolved. We apologize for any inconvenience this may cause.

I haven't heard any updates since then, however.

Beth

Beth M. Johns, MLIS
Electronic Resources & Reference Librarian
Melvin J. Zahnow Library
Saginaw Valley State University
989-964-2158
bmjohns@svsu.edu

LinkedIn: Beth M. Johns, MLIS
Facebook: Beth Johns
Twitter: Beth_M_Johns

Foursquare: Beth Johns

From: "Laura Vogler" <Voglerl@WABASH.EDU>
To: SERIALST@LIST.UVM.EDU
Sent: Tuesday, October 9, 2012 12:58:20 PM
Subject: [SERIALST] Slowness with EBSCO service

I’m curious to know if anyone else is experiencing slowness with their EBSCO A-to-Z service? This is affecting both our reader and admin sites. Sometimes it is so slow the search times out. This has been going on for a few weeks now and I have already called customer service about it. Just wondering how widespread the problem is.

Thanks,

Laura

Laura Vogler

Serials & Electronic Resources

Wabash College

Lilly Library

301 W Wabash Ave

Crawfordsville, IN 47933

Phone: 765-361-6215

Fax: 765-361-6295

Email: voglerl@wabash.edu

Website: http://library.wabash.edu

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