I, like you, have run in to this problem as well. I did ask my customer service rep. to change them to “Ebsco will order when current”. I don’t think that is a given though. I think you have to ask. I have only noticed this with print journals.

Paulette

Paulette Thompson

Periodicals Supervisor, Regent University Library

1000 Regent University Drive LIB 109

Virginia Beach, VA 23464-9892

Office: 757.352.4163| Fax: 757.352.4179

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of WILMA REEDER
Sent: Tuesday, August 26, 2014 1:16 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Ebsco renewals for delayed publications.

Like the others I have my customer service rep mark the “EBSCO will order when current” if is in print format.

However we have a couple titles that are online only that require a current subscription even if they are behind in order to access any content.

You may want to see if that is the case.

Wilma

Wilma L. Reeder

Serials Manager & Government Document Technician

Snowden Library – Lycoming College

700 College Place

Williamsport PA 17701

Phone: (570)321-4089

FAX: (570)321-4090

reeder@lycoming.edu

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Barnard, Sarah
Sent: Tuesday, August 26, 2014 11:28 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Ebsco renewals for delayed publications.

Hello. I don’t know whether this is a real problem but it happens to me every year with a few Ebsco titles and it rankles me. I wonder if it bothers other serials people. I always find a small number of titles, usually around 8 in my Ebsco renewals for which they want me to renew with payment for the next year when we renewed with payment the previous year but didn’t receive any issues due to delays in publication. It seems to me that the start date for the renewal should then be the previous year, i.e. 2014 instead of 2015, with no cost until it catches up. For some titles that happens, but I always have a few where I am paying 2 or more years in advance of receiving the publication. I’ve tried arguing but it doesn’t seem to help. Ebsco either doen’t see it as a problem or doesn’t have a solution.

Sarah M. Barnard

Serials Librarian

Hebrew Union College Klau Library

3101 Clifton Ave.

Cincinnati, OH 45220

Telephone: 513-487-3282

Fax: 513-221-0519

Email: sbarnard@huc.edu

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