We do that with some titles at my small college.  I usually don’t have any problems getting what I claim as long as you have your customer number, your payment information up to date, and everything neatly organized.  Sometimes I have problems getting renewal notices from publishers and I miss a deadline, but the key is to keep very good records, check diligently and harass publishers when you know something needs renewed but you haven’t heard from them yet.    I also keep a list of contacts from each publisher in case I get stagnant service using their generic customer service email or phone #

 

 

Abbigail Stauber

acgregg@geneva.edu

McCartney Library – Geneva College

3200 College Ave, Beaver Falls, PA 15010

Phone: 724-847-6693

Fax: 724-847-6687

 

.

 

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Robert Terrio
Sent: Wednesday, August 27, 2014 8:40 AM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] Ordering direct from publishers

 

Greetings,

Does anyone out there have experience with circumventing a serials vendor and ordering (and claiming) journal titles direct from publishers? This is directed at libraries or library branches with smaller collections.

I'd be curious to hear of your experiences, positive and negative, if any of you have tried this, or are currently doing this.

Many thanks!


Robert Terrio

Talbott Library
Westminster Choir College of Rider University
101 Walnut Lane
Princeton, NJ 08540
Phone: 609.921.7100 ex. 8296
Fax: 609.497.0243

 

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