I think it is worth the effort, Michael.   Texas State University checks the titles moving IN and OUT in packages like Rutgers, and a check is also made at the time of acquisition.

 

In addition, we check all links from our primary subscription agent, EBSCO.  We find that between 10-25% of our links have problems every year.  The issues range from no access, no link on the AtoZ list, less access than anticipated, wrong link on the AtoZ list, link is not set up in proxy, bad url, or we are prompted for log-in.

 

We also have Calisto which helps identify when new titles are added to some publisher packages, but it does not cover all publishers.  It is also helpful to alert when an entire site goes down, so maybe you will know about it before a patron contacts you.

 

Stephanie Larrison

Electronic Resources Librarian

Texas State University

larrison@txstate.edu

 

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Rebecca Sloat
Sent: Wednesday, July 22, 2015 2:39 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Electronic resources claiming (dates of actual access) best practices.

 

At Rutgers, we have a two-pronged approach:

 

1. Set up control records in our ILS (SIRSI) for electronic titles that are problematic, or for new titles that we need to follow up on post-renewal to ensure we have access.  We also have controls for our packages, so that we make sure to check what titles are moving IN to the package, and what titles are moving OUT of the package.

 

2. Our invoice coordinator is in the habit of checking links for items where we are paying for e-only or for print + online (not titles in aggregators, that would be too voluminous).  This is to ensure we have access established to subscriptions that we are paying for.  During her "check" she clicks on the link to see if the coverage statement that has loaded from our knowledgebase, is in fact, accurate.

 

The above helps us ensure we have access to something before we have a user complain that they can't get access.  We still have some complaints, so there's no perfect system (yet!).

 

Hope this helps!

 

 

Rebecca Sloat, MLIS
Distributed Technical Services Coordinator/Serials Team Leader

 

Email: rebecca.sloat@rutgers.edu

 

**Please Note New Address as of December 9th**

 

Rutgers University Libraries
Distributed Technical Services
47 Davidson Road
Piscataway, NJ 08854-5603

 

Tel: (848) 932-6119

Fax: (732) 445-5888

 


From: "Michael Lampley" <m.lampley@TCU.EDU>
To: SERIALST@LISTSERV.NASIG.ORG
Sent: Wednesday, July 22, 2015 3:02:40 PM
Subject: [SERIALST] Electronic resources claiming (dates of actual access) best practices.

 

In searching the NASIG archive it looks like the last time we had this discussion was about 5 years ago. I am hoping something might have changed for the positive as I revisit it. I know this topic is like discussing the finer points of cat herding – while bareback riding a squirrel - but I still need to go there.

 

I’ve not had much luck in searching the available literature on the topic of electronic claiming and would like the community’s input.  I want to be clear that when I say “claiming” I mean finding a way to make the holding statements for my e-resources in my catalog match up with what the vendors say I have along with the actual range of electronic access that I am actually getting. I’m assuming more or less a one to one relationship between any given title and the payment meaning we don’t check holdings for individual titles in databases.

 

When we last discussed this the state of affairs boiled down to these elements. We run a list of e-journals. We get someone to click on the link and see if we have access. We check the oldest and newest issue for article level access. We move on to the next title. Is that pretty much where we still are or is there some app that can help us out all the way down to the article level?

 

I am interested in how you identify items for claiming but I am at least, if not more, interested in whether or not you actually claim at all. Is it worth the effort?

 

Many thanks for your consideration.

 

Thanks

 

Michael Lampley

Electronic Serials Librarian

Texas Christian University

TCU Box 298400

2913 West Lowden St.

Fort Worth, TX 76129

817 257 6485 TEL

m.lampley@tcu.edu

 

 


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