Tracie do you have a ticket we can attach ourselves to?    I see what you are talking about and it is different depending on the browser.  In Firefox, all search results show “Home page” where the thumbnail should be and a couple commas and a semi colon where the author/title would be.   Conducting the same search in Chrome, I get most of the results, and just a few with the “Home page” thumbnail with no text.

 

Thanks for alerting us to the problem,

 

Stephanie Larrison

Electronic Resources Librarian

Texas State University

601 University Dr.

San Marcos, TX 78666

 

512-245-8613

larrison@txstate.edu

 

From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG] On Behalf Of Andrea Imre
Sent: Thursday, November 19, 2015 3:19 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Problem- Oxford Journals

 

I wasn't able to replicate this problem.  At the moment, the OUP search works for me.

 

_________________________________
Andrea Imre
Electronic Resources Librarian
Morris Library
Southern Illinois University Carbondale
aimre@lib.siu.edu
618-453-4339

 

From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> on behalf of Remy, Charlie <Charlie-Remy@UTC.EDU>
Sent: Thursday, November 19, 2015 3:16 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] Problem- Oxford Journals

 

Hi Tracie, 

 

Yes - after submitting a search query I get an error message stating “there was a problem with our search system.” 

 

So it looks like a widespread problem. 

 

Charlie

 

 

Charlie Remy
Assistant Professor 
Electronic Resources and Serials Librarian
University of Tennessee at Chattanooga Library
UTC-Dept 6456
600 Douglas St.
Chattanooga, TN 37403
charlie-remy@utc.edu
Tel. 423-425-4470

 

On Nov 19, 2015, at 3:59 PM, Seurer, Tracie L <TRACIE.SEURER@UCDENVER.EDU> wrote:

 

Hello,

 

I am wondering if anyone else is having a problem with Oxford Journals. Once you get to the site http://www.oxfordjournals.org/ and conduct a search, the results list does not fully resolve. The home page initially looks fine, it is after a search is conducted that the problem appears.

 

I submitted a ticket to Oxford last month, and they say that it is a known issue and is being investigated by HighWire.

 

Any thoughts?

Thanks for your time.

 

Tracie Seurer

E-Resources Access Manager 

Auraria Library

1100 Lawrence St, Denver, CO 80204 
Phone 303.556.4548 | Fax 303.556.2623 

Serving University of Colorado Denver, Metropolitan State University Denver, and Community College of Denver on one campus.

 

 

 

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