We see these errors in just about every database that offers citation assistance, not just EBSCO. My way of dealing with it is to STRESS to students to not rely on these tools. Use them to copy and paste the information, which will save them a lot of typing time -- but also be sure to review them before turning in the research paper. Usually the faculty member present will second that advice. I then advise them to review the style handbook, the "cheat sheets" our writing center has developed, use OWL at Purdue, visit the writing center, etc.

From: "Darci Jones" <djones@MERCYHURST.EDU>
To: SERIALST@LISTSERV.NASIG.ORG
Sent: Friday, April 22, 2016 9:36:44 AM
Subject: Re: [SERIALST] EBSCO's APA citations are incorrect

So what is the solution?

Darci Jones

Darci R. Jones, B.S., M.S.L.S.

Director of University Libraries and Distance Learning

Mercyhurst University

Hammermill Library

501 E. 38th Street

Erie, PA 16546

djones@mercyhurst.edu

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From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> on behalf of Schuster, Janice <JSCHUSTR@PROVIDENCE.EDU>
Sent: Thursday, April 21, 2016 3:34 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] EBSCO's APA citations are incorrect

Greetings colleagues,

Have you had any success getting EBSCO to listen to this issue and correct it? We have tried for two full years to get them to fix the incorrect APA citations that are being created by EBSCO databases.

For example, when we search PsycInfo and locate the below resource, the system creates this citation:

MacPherson, L., Tull, M. T., Matusiewicz, A. K., Rodman, S., Strong, D. R., Kahler, C. W., & ... Lejuez, C. W. (2010). Randomized controlled trial of behavioral activation smoking cessation treatment for smokers with elevated depressive symptoms. Journal Of Consulting And Clinical Psychology, 78(1), 55-61. doi:10.1037/a0017939

I highlighted the incorrect portions above.

We have documented instances of students who use the EBSCO-generated citations and have points taken off by their professors because the citations are incorrect. We find this to be completely unacceptable, and we also find EBSCO’s unwillingness or inability to solve it to be very disturbing.

In two years we have had absolutely no luck in getting EBSCO to address this issue. It is frustrating to say the least.

Any advice would be greatly appreciated!

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Janice G. Schuster, M.L.S.

Commons Librarian, Research, Education and Collections / Associate Professor

Phillips Memorial Library / Providence College

jschuster@providence.edu / http://works.bepress.com/janice_schuster/ http://www.providence.edu/library/faculty/Pages/jschustr.aspx

401-865-2631 office / 508-801-8414 cell / 401-865-1630 fax

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