Dear All,
We apologize for any problems you may be encountering downloading usage reports. We want to assure you that we are working on the issue and expect to have a
resolution shortly. We will provide updates as we have them.
Please be aware that the
SAGE Journals platform migration is not until the end of the year, and that this issue is unrelated to the migration.
Thank you for your feedback regarding this issue. Please feel free to come to us with specific queries at any time:
SJPlatform@sagepub.com.
Regards,
Camille Gamboa
SAGE Publishing
From: Serials in Libraries Discussion Forum [mailto:SERIALST@LISTSERV.NASIG.ORG]
On Behalf Of Barbara Pope
Sent: Tuesday, July 12, 2016 12:13 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: Re: [SERIALST] SAGE usage
I do remember hearing that Sage is supposed to migrate to a new platform in 2017. Could they be doing it a little early?
Sincerely,
Barbara M. Pope, MALS
Periodicals/Reference Librarian
Axe Library
Pittsburg State University
Pittsburg KS 66762
620-235-4884
From:
"Sheldon, Karen" <karen.sheldon@DELVAL.EDU>
To: "SERIALST@listserv.nasig.org" <SERIALST@LISTSERV.NASIG.ORG>
Sent: Tuesday, July 12, 2016 12:50:20 PM
Subject: Re: [SERIALST] SAGE usage
I just checked and it generates a blank page for me as well. The date range and report type don’t seem to have any effect. I’ll contact SAGE and let them know.
Thanks for the heads up about the problem!
Karen Sheldon
Electronic and Instructional Services Librarian
Color Guard Team Adviser
Delaware Valley University
700 East Butler Ave., Doylestown PA 18901
215.489.4968 |
karen.sheldon@delval.edu
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