We are looking at whether or not to establish patron usage limits in the near future on our pay per view subscriptions.

 

Questions our library is grappling with are:

• Should JWU put limits on the amount of times a patron can request items via PPV over a specified period (term, academic year, calendar year) and direct patrons who exceed that usage to ILL?
• We send the article as an attachment, not a link. Should JWU keep a copy of each downloaded item (with the intent of providing the item again if the same patron submits a duplicate request). Are there any privacy issues? Or copyright issues?
• Should JWU refuse to process duplicate requests submitted days apart, from the same patron?

 

These are just a few of the questions that we are beginning to consider. JWU is seeing an increased demand for PPV items, with a large percentage being submitted by the same patrons. How do we ensure that the PPV service is available for the larger JWU community, not just a few individuals? With mediated access, we can see which patrons are submitting requests, and we have the option of approving or denying these requests on a case by case basis.

 

I would love to see what e-resource colleagues think about these issues.

 

Thanks,

 

 

Brenda Keane

Library Serials Coordinator & Archives Technician

Johnson & Wales University

8 Abbott Park Place

Yena Center

Providence, RI 02903

401-598-5253