Have you reported these issues with your SUSHI provider?
-Ilda
From: Michael A. Wood <mawood@med.cornell.edu>
Sent: Wednesday, February 12, 2020 2:58 PM
To: Cardenas, Ilda <ildacardenas@Fullerton.edu>; serialst@simplelists.com
Subject: [External] Re: Usage statistics discrepancies
Hi Paulina,
I have noticed that sometimes the numbers on the COUNTER 4 reports will also change. For example, you pull CY19 this month then in November you pull it again, you may find that
the numbers at slightly off (up or down).
-Michael
Michael A. Wood
Head, Resource Management &
Qatar Liaison Librarian
Weill Cornell Medicine
S. J. Wood Library & C. V. Starr Biomedical Information Center
1300 York Ave., C-115
New York, NY 10065
T 646-962.2471
Care. Discover. Teach.
From:
serialst@simplelists.com <serialst@simplelists.com> on behalf of Cardenas, Ilda <ildacardenas@Fullerton.edu>
Sent: Wednesday, February 12, 2020 4:30 PM
To: serialst@simplelists.com <serialst@simplelists.com>
Subject: [EXTERNAL] [SERIALST] RE: Usage statistics discrepancies
Hi Paulina,
I have seen this happen. You’re not alone. One reason that may explain this is that journals change platforms, so that count may be off.
Best regards,
Ilda Cardenas, MLIS
Electronic Resources Librarian
Pollak Library
California State University, Fullerton
(657) 278-2619
From: serialst@simplelists.com <serialst@simplelists.com>
On Behalf Of Harper, Paulina V
Sent: Wednesday, February 12, 2020 11:46 AM
To: serialst@simplelists.com
Subject: [External] [SERIALST] Usage statistics discrepancies
Hello,
Has anyone else seen instances of vendor usage statistics delivered via SUSHI being different than the usage pulled
from the vendor sites directly? Please note, the usage pulled from the vendor sites may be months after the SUSHI data is delivered, but we also encountered this discrepancy once when we pulled the SUSHI and downloaded from the vendor directly in the same
afternoon.
If yes, can you help me understand why this discrepancy exists? We are stumped.
Thanks,
Paulina V. Harper
Information Specialist
RTD - Disruptive Technology & Commercial
ExxonMobil Upstream Integrated Solutions
S1.1B.417
22777 Springwoods Village Parkway
Spring, TX 77389
832 624 8332 Tel
Paulina.v.harper@exxonmobil.com
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