---------- Forwarded message ----------
Date: Mon, 10 Apr 2000 10:46:03 -0500
From: Anita Dawson <adawson@TULSALIBRARY.ORG>
Subject: Re: Bulk ordering of magazines (Sarah Christenson)

Hi Sarah,

We are a public library system with a central library and 22 branches.
This library also uses EBSCO.  For over twenty years all subscriptions
have been ordered by the serials department at Central Library but the
issues for the branches are sent to each branch with their exact name and
address on them as you are thinking about doing.  This has worked quite
well for us.  Each branch keeps a check-in record for their titles
received and must report to the serials department at Central library if
an issue has not been received and we process the claim.  We have recently
converted to the Innovative System and we currently check-in our issues
received at the Central Library but plan to explore the possibilty of each
branch using the Innovative check-in system at some time in the future but
we are simply not at that point yet.

I might add that it is very important to have good communication with the
branches.  Because of the turn over of employees who handle periodical
check-in at the branches we annually remind them to report to us their
issues not received on a timely basis, to report problems with expiration
dates, to mark the claim checker cards and send them in to us so we will
know whether or not to continue claiming, etc.

Of course those of us who work with periodical subscriptions will always
have problems to straighten out with subscription services but you may
find shipping the issues directly to the branches causes you less
headaches.

Hope this helps.

Anita Dawson
Serials Supervisor
Collection Support Services
Tulsa City-County Library
Tulsa, Oklahoma 74103-3830
(918) 596-7925
adawson@tulsalibrary.org

>---------- Forwarded message ----------
>Date: Thu, 6 Apr 2000 11:51:10 -0400
>From: Sarah Christenson <siracksa@OPLIN.LIB.OH.US>
>Subject: Bulk ordering of magazines
>
>Hi all!
>
>I am hoping you can help me.  We are a public library with 7 branches.
>Right now, we order all our magazines for each branch individually but
>with the same street address.  We receive all magazines here at the
>Administrative Center, but with the branch name so we know where to send
>them.  This is causing major headaches because the publishers will give
>one branch 4 years worth while the other 3 branches get none.  We claim
>through EBSCO, but it takes time to get things straightened out.
>
>We are thinking of changing to ordering all copies with the exact name and
>same address and keeping track of the branches ourselves.  Does anyone else
>do it this way?  And if so, have you experienced any problems?
>Any suggestions or feedback would be most welcome.
>
>Thanks in advance,
>
>Sarah Christenson
>siracksa@oplin.lib.oh.us
>Head of Processing
>Geauga County Public Library
>12701 Ravenwood Dr.
>Chardon, OH  44024
>(440) 286-6811
>