Re: Harvard Business Review subscription -- Janice White Stephen Clark 12 Dec 2001 15:14 UTC
-------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Diane Neumeister Date: Wed, 12 Dec 2001 10:07:33 -0500 From: "Janice White" <janice.white@fct-cf.gc.ca> I agree that sounds a bit hard to believe. Can I ask where you obtained that information? Janice White Acquisitions Assistant Federal Court of Canada Library 90 Elgin St. Ottawa ON K1A 0H9 CANADA Phone: 613-996-5009 Fax: 613-943-5303 Email: Janice.White@fct-cf.gc.ca -------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Janice White Date: Wed, 12 Dec 2001 07:51:12 -0600 From: Diane Neumeister <DNEUMEIS@loras.edu> I've just been told that the September 2001 issue of Harvard Business Review is also out of print. Three months old and it's out of print?!? ********************************************************************** Di Neumeister Serials Asst. Wahlert Memorial Library Loras College phone: 563-588-4969 fax: 563-588-7292 e-mail: dneumeis@loras.edu "I dream a world where man No other will scorn, Where love will bless the earth And peace its paths adorn." -- Langston Hughes in "I Dream a World" **************************************************************************** -------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Joe Edelen Date: Wed, 12 Dec 2001 07:42:31 -0500 From: Janice White <janice.white@fct-cf.gc.ca> It was customer service from HBR itself that I dealt with and my feedback was far from positive. I will also be looking for 2001 issues, since my contact at HBR is going to Swets/Blackwell for the missing issues. If the June 2001 issue is out of print, I would assume they couldn't get it for me either. I am surprised that a recent issue is out of print though, since they did send me the 2000 issues after I complained long enough. I would dearly love to cancel this title from our collection, but some of our Judges do read it on occasion. It has cost us far more than the subscription cost to keep this title active and I frankly don't see that its worth it. -------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Janice White & JUNE 2001 ISSUE NEEDED Date: Mon, 10 Dec 2001 16:24:16 -0600 From: "Edelen, Joe" <jedelen@USD.EDU> I believe that many companies, perhaps HBR themselves, are very interested in customer feedback and I think this is a good issue that people may wish to express their displeasure with (see 1st posting in this thread at the bottom of this email). It seems quit unreasonable that they would do that for a subscription that was already paid. Also, we are in need of the June 2001 issue since it is OP and we never received it. Anyone who could help us out would be greatly appreciated. Have been unable to secure it anywhere so far. Thanks Joe Edelen University of South Dakota -------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Jeanette Skwor-Reply Date: Mon, 10 Dec 2001 11:30:51 -0500 From: "Janice White" <janice.white@fct-cf.gc.ca> FYI I had suspected that myself, but the email address seems to contradict that thought. I just received an email back from the person I was dealing with at HBR with regards to missing 2001 issues and she is looking into the back orders from Swets Blackwells. I have a feeling this will go around in circles like my last request, though they say they will respond ASAP. In the interim, I want to thank someone on this listserv who has generously offered to send me 3 of my missing issues that I had yet to receive from Harvard Business Review. Marilee H. Rouillard Periodicals Supervisor, Mason Library Keene State College has generously offered to send us some of the issues, that she happened to have duplicates of. Her offer has been accepted and we are very happy to have encountered such a wonderful person at this time of year :) Thanks Marilee! Janice -------- Original Message -------- Subject: Re: Harvard Business Review subscription -- Janice White Date: Mon, 10 Dec 2001 09:24:00 -0600 From: "Skwor, Jeanette" <skworj@UWGB.EDU> ***Update that will probably surprise no one: The person/entity I am dealing with (and I suspect Janice White was dealing with) is not actually Harvard Business Review, but neodata - the fulfillment house. ***And may our days be merry & bright . . . Jeanette L. Skwor Serials Dept., Cofrin Library University of Wisconsin - Green Bay 2420 Nicolet Drive Green Bay, WI 54311-7001