Re: Life Sciences -- 2 messages Stephen Clark 25 Apr 2002 17:18 UTC
2 messages: 1)------------------------------- -------- Original Message -------- Subject: Re: Life Sciences -- Anne Carroll Bunting Date: Thu, 25 Apr 2002 12:18:16 -0400 From: David Goodman <dgoodman@PRINCETON.EDU> This library has been receiving the printed issues without a gap, through vol. 70 no.19, March 29 2002 -- David Goodman Research Librarian and Biological Science Bibliographer Princeton University Library Princeton, NJ 08544-0001 phone: 609-258-7785 fax: 609-258-2627 e-mail: dgoodman@princeton.edu 2)---------------------------------------- Original Message -------- Subject: Re: Life Sciences -- Anne Carroll Bunting Date: Thu, 25 Apr 2002 12:44:43 -0400 From: "Feustel, Carol (FEUSTECS)" <FEUSTECS@UCMAIL.UC.EDU> We have a subscription to Life Sciences and are missing several issues. They give the standard response, "gee it looks like we sent them so you must be lying." Ever since Elsevier reorganized their operations the service, IMO, has gone down the drain. I never used to need to claim Elsevier journals, now their claims run a close second to the #1 problem publisher. I have current claims for skipped issues of Brain Research, Free Radical Biology & Medicine, and Mechanisms of Ageing & Development, to name a few more. Possibly they will discover that bigger does not necessarily make them the best publisher. A quality customer service department would speak volumes. Carol Feustel ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Wise People Still Seek Him ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Carol S. Feustel phone: 513-558-0179 Serials Specialist fax: 513-558-1709 Health Sciences Library email: carol.feustel@uc.edu University of Cincinnati MSB R101 Box 670574 231 Albert Sabin Way Cincinnati, OH 45267-0574 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The Original Journal Goddess. Accept no imitations!! Opinions expressed are mine, not my employers A balanced diet is a cookie in each hand. (Hershy) -------- Original Message -------- Subject: Life Sciences Date: Wed, 24 Apr 2002 11:55:53 -0500 From: Anne Carroll Bunting <abunting@UTMEM.EDU> Is anyone else having a problem with Life Sciences which is published by ELSEVIER? This journal cost almost $4000 and we have not had any issues since the first of December 2001. It is a weekly journal that used to be published by Pergamon. EBSCO says Elsevier in London will not answer their e-mails. They also tell me that the New York Elsevier office said that all EBSCO accounts are handled in London.