Re: Claiming statistics? (Jeanette Skwor) Skwor, Jeanette 18 Jun 2002 17:59 UTC
(Material snipped for brevity)
Date: Tue, 18 Jun 2002 12:19:47 -0500
From: Amy Anderson <email@example.com>
Subject: Re: Claiming statistics? (Albert Henderson)
Unfortunately, sometimes publication patterns and mailing schedules are so
erratic that we don't realize an issue (or issues!) is missing until a
significant amount of time has gone by.
***This is an excellent point. Our current system (Voyager) is quite good
at predicting issues, when those issues arrive predictably. It has no clue
that we haven't received v. 25 #1 because in 3 months the publisher will
send us v. 25 #1/2. Or even #1-4, in Its Own Good Time. Some publishers
are really good about letting us know what is going on; many are not. I
have notes on the titles that are historically erratic; to my chagrin they
are also invariably the titles whose issues are most zealously guarded by
their publisher/fulfillment houses.
Once again, I will state that we do take responsibility for issues that have
been lost or damaged after arrival at our library, and in no case are these
claimed from the publishers. I have been hearing this type of comment since
I began serials work in 1990, and I wish there was a way to convince
publishers of our good faith.
Jeanette L. Skwor
University of Wisconsin - Green Bay
Green Bay, WI 54311-7001