Re: Faxon/Rowecom/divine Peter Picerno 18 Dec 2002 19:49 UTC
This is, indeed, distressing news, and I think it would do the library community a lot of good if someone from Divine/Faxon/Rowe posted a reply to this list so that news and plans could be verified and formulated. If Faxon is in bankruptcy, it seems that many individual libraries acting individually would be at the very very end of a line for refunds or credit or consideration of any kind while a large group of libraries acting together might command a bit more attention at least from the powers-that-will-probably-be (in the case of insolvency proceedings). Peter V. Picerno Dr. Peter V. Picerno Acquisitions and Serials Librarian Nova Southeastern University Libraries 3100 Ray Ferrero Jr Blvd Fort Lauderdale FL 33314-7796 (954) 262-4662 FAX (954) 262-3946 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Marcia Tuttle Sent: Wednesday, December 18, 2002 1:54 PM To: SERIALST@LIST.UVM.EDU Subject: Faxon/Rowecom/divine Reprinted from libsup-l with permission. -mt From: Mary Niederlander [mailto:mary@wnyla.org] Sent: Wednesday, December 18, 2002 7:55 AM To: libsup-l@u.washington.edu Subject: Re: Divine/Faxon/Rowe.com Renewals Problem Hi, We had heard about a week ago, that the stock price for Faxon/Rowe had dropped "a lot!!". And we also found out that 2 big libraries, The University of Buffalo HSL and a Hospital Library, were scrambling to stop payment on anything not paid to a publisher by Faxon, and were switching (back) to Ebsco. So we (a 4 hospital library system) also decided to see if we too could "switch". We got a report from Faxon, which was supposed to state the current status of payment, etc. for each title on our renewal list. I spent last Thursday, highlighting everything that I thought I could "assume" was already paid for. This included titles marked, Invoiced and EFT (which we were told, meant the publisher received payment via electronic fund transfer). and I also highlighted titles that actually had "check issued and cashed". I thought that anything left - would be the titles we would have now "Ebsco" renew and pay for us. Well! UB's HSL, did a little checking, and found that many of the titles marked invoiced & EFT - HAVE NOT BEEN PAID by Faxon. My suspicion is (and it is ONLY MY OWN Feelings)- that Faxon/Rowe, waited until they had "money" in hand and renewals sent in, before letting out the news of their company's financial status/or/problems. We do have a bit of a MESS on our hands for next years journal subscriptions. I don't know how it will all play out, but claiming, etc. will be a problem as will access to online content, and the normal daily problems associated with Serials folks, no matter which company you go with. Oh well, I look at things as job security - and all part of the "behind the scenes" stuff, that goes on, while our patrons - blissfully think of us as a well run "information machine". We are supposed to be getting another "report" today - I'll share anything new that comes along.... Mary Niederlander, Buffalo, NY mary@wnyla.org Resource Links for Serials Specialists on LibrarySupportStaff.com http://librarysupportstaff.com/jobhelp3.html