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Re: Prenax vs. EBSCO Cynthia Hsieh 04 Sep 2003 22:07 UTC

Hi Nancy,

I dealt with Prenax at my previous institution, a small academic library.
I was not very impressed by its service.  The first sales rep. we had was
always late in replying message. fortunately, the 2nd rep we had was much
better.  We had quite a few problems with the titles switched from another
vendor to Prenax in the beginning.  If you have over 100 periodical
subscriptions, my suggestion is go with some other vendors.

 Cynthia Hsieh

Cynthia Hsieh
Head of Technical Services/Assistant Professor
University Library
University of the Pacific
3601 Pacific Ave.
Stockton, CA 95211
Tel: 209-946-2571
Fax: 209-946-2810

>>> nelg@MICRON.COM 09/04/03 01:16PM >>>
I am considering switching subscription vendors from EBSCO to Prenax.
Does anyone use Prenax as a subscription vendor? If so, are you satisfied
with their services?  What are the obstacles to switching from one vendor
to another?

Thanks in advance,

Nancy Elg
Micron Technology, Inc.
Research Library
8000 South Federal Way
Mail Stop 01-552
Boise, ID  83716