> I've recently encountered another variation from these folks. After you
> tell them "no," they call later to say they've recorded your instructions
> to close your standing order, and just want to verify the instructions and
> get your OK to send the final shipment of the standing order.

Nice!  You kind of have to admire that kind of inventiveness...

-------------
Rick Anderson
Director of Resource Acquisition
University of Nevada, Reno Libraries
(775) 784-6500 x273
rickand@unr.edu