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New format for Blackwell's Invoices Mykie Howard 23 Sep 2004 19:20 UTC

Hi there,

Have you all noticed a change in the invoices you receive from Blackwell's
for serial standing orders and monographic series?  If so what do you think
about the changes?

Some of the standing orders on the invoice don't list what no./vol. is
being pd for/what was shipped.  In my department, my receiver and my
invoice person are separate people.  So, when my invoice person got the
invoice after the items were received (the receiver hadn't noticed the lack
of information on the invoice) tried to contact Blackwell to see what we
were paying for, our rep was unable to give her an answer.  She didn't have
the info anywhere in their system.  Also, the monographic series items are
listed by the monographic title only, not by the series name as it used to
be.  We pay for monographic series titles under the series name.  This will
create more work from my staff members for sure.  My receiver will have to
do a lot more writing to fill in the information on the invoice.

What do you all think about the new invoices?  Our Blackwell rep did say
that a survey was taken before they went to the new format.  I didn't hear
from Blackwell.  Did you?

Mykie

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Mykie Howard, MSLS
Serials Acquisitions Librarian
George Washington University
Gelman Library
2130 H Street NW
Washington, DC 20052

Phone:202-994-1321
Fax:202-994-5154
Email:mhowa3@gwu.edu
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