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Project MUSE Job Announcement: Usability and Outreach Librarian Melanie Schaffner 23 Feb 2005 14:50 UTC

Project MUSE currently has the following position available. **Please
do not respond directly to this email for information -- see below for
contact details.** Please excuse cross-posting.

TITLE: Usability and Outreach Librarian, Project MUSE®
LOCATION: Johns Hopkins University Press, Baltimore, MD

Project MUSE is recruiting candidates with excellent academic library
skills to work in a non-traditional environment serving a broad and
diverse user base. This librarian will be responsible for leading
efforts to increase usage of the Project MUSE electronic journals
collection, develop usability testing, outreach services, and user
education programs, assist in efforts to improve the interface and
functionality of Project MUSE, and analyze usage and user trends to
support planning and development.

Duties include but are not limited to: Develop and coordinate outreach
services and user education programs for librarians and end users;
conduct surveys and focus groups to determine user needs; field
questions and correspond with users; assist with related marketing
activities, including traveling to conferences and vendor fairs;
develop and coordinate testing program to support Project MUSE
usability goals and quality standards; coordinate testing and develop
policies and procedures; design and conduct usability tests, analyze
and interpret results, and make recommendations; serve as a resource
for Project MUSE Team; participate in ongoing development of interfaces
and functionality for Project MUSE; Coordinate Project MUSE's
informational web pages; develop and maintain accurate online and print
informational materials, including tools and resources for librarians
and end users, training materials to support outreach services, and
"help" modules; work collaboratively with members of the Project MUSE
team, especially the MUSE User Services Manager and Staff and MUSE
Marketing Services on outreach activities; as part of outreach duties,
will work extensively with librarians, faculty, researchers, and
students at many different institutions.

QUALIFICATIONS:

Required:

ALA-Accredited MLS Degree with two years experience working with users
and electronic resources in library and information service
environment, including reference, instruction and user outreach
activities and preparing written and online guides and training
materials; advanced computer skills; ability to work with wide range of
programs and platforms; knowledge of web page design, usability
principles, research methodologies, information architecture, and HTML;
excellent oral and written communication, interpersonal, and
presentation skills; excellent analytical, organizational and
problem-solving skills; comprehensive knowledge of information
literacy, general academic library and electronic publishing trends;
demonstrated ability to work both independently and collaboratively as
part of a team.

Preferred:

Experience conducting usability testing, moderating focus groups and
interviews, and working in a UNIX environment.

About Project MUSE:
Project MUSE’s mission is to provide electronic access to primary
current periodical content from not-for-profit publishers in the
humanities and social sciences to research libraries, master’s colleges
and universities, four-year colleges, and a mix of community colleges,
public libraries, high schools and other special libraries nationally
and internationally. Managed by the Johns Hopkins University Press, in
collaboration with the Milton S. Eisenhower Library at Johns Hopkins
University and the participating publishers, Muse currently provides
online access to over 270 titles from some 60 publishers to its nearly
1,200 subscribing libraries worldwide. The Project has been hailed for
its library-friendly licensing and usage policies, easy online
navigation, and reasonable pricing plans. For more information on MUSE,
log onto http://muse.jhu.edu.

For more information about the position announcement and how to apply,
go to http://jobs.jhu.edu/, select "Search Jobs@JHU," and search
"19124" as the Requisition Number.

Questions about this position may also be directed to Elizabeth Brown,
Project MUSE Manager of User Services: ebrown@jhu.edu.