Email list hosting service & mailing list manager


late issues Steiniger, Kara 29 Mar 2006 22:06 UTC

Hello,
  I'm new to serials acquisitions, and am wondering how people handle consistently inconsistent arrival times for titles. Our issues of Le Monde, for example, arrive anywhere from one to three weeks after the publication date.  When we report this to our subscription agent, they place a claim, but I'd like to address the problem rather than place zillions of claims.  Does one go directly to the publisher / distributor for such problems?  Our sub. agent has suggested that it may be a problem at our post office, which sounds unlikely to me.
Thanks,
--Kara

Kara Steiniger
Manager, Resource Services
RAND Library
(310) 393-0411 ext. 6296
(310) 451-6920 fax
Kara_Steiniger@rand.org
www.rand.org

--------------------

This email message is for the sole use of the intended recipient(s) and
may contain privileged information. Any unauthorized review, use,
disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.