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Re: replacing volumes when they are lost at the binders Stanton, Victoria 18 Jul 2006 17:30 UTC

We have always taken the responsibility to find the volumes.  We have
many more contacts than the binder, and I would rather be sure that the
correct issues/volumes are located.  Sometimes we place the order and
get reimbursed from the binder; sometimes we give the contact info to
the binder to order.

Our bindery rarely loses anything, so I don't mind doing the searching.

Vicki Stanton
Head, Serials Dept.
University of North Florida Library
4567 St. Johns Bluff Road South
Jacksonville, FL  32225
904 620-1512 voice      904 620-1345 fax

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Pennington, Buddy D.
Sent: Tuesday, July 18, 2006 12:27 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] replacing volumes when they are lost at the binders

Hi all,

Several months ago I emailed SERIALST about what to do when a binder has
reported missing volumes.

It has now reached the point where the binder has agreed to replace the
missing volumes.  So now I have a couple of new questions for the group:

Responsibility for replacing lost volumes?

Our binder has sent me an authorization indicating they will pay for the
replacements but it looks like we have to find them.  I am wondering if
this is typical?  I was expecting the binder to find replacements free
of charge for us so was a bit taken aback that the burden of finding
replacements would fall on us.  I'm not finding anything in our contract
specifying that.  It also looks like we have to find replacements within
1 year.

Determining value when replacements cannot be found?

How is this handled by other libraries?  I have a sinking feeling that
at least two of the lost volumes are going to be pretty much impossible
to replace.  What can I do to ensure that we are getting fair value for
these lost items from the binder?

Any help with this would be much appreciated!  Thank you.

Buddy Pennington

Serial Acquisitions Librarian

University of Missouri - Kansas City

University Libraries

www.umkc.edu/lib