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Re: Serials Solutions - ACM branding problem Warren, Bill 30 Nov 2006 19:37 UTC

Greetings Susan,

We subscribe to both Serials Solutions and the ACM Digital Library.  Our access to the ACM Digital Library is through a consortium, rather than as an individual institution.  I checked several titles to see if we get the correct branding.  When we reach a title using the Serials Solutions link in the A-to-Z list, the name of the consortium is correctly displayed.  So, apparently your problem is not a universal one.

Best regards,
~Bill Warren
William Warren
Acquisitions Department
Middlebury College Library
110 Storrs Avenue
Middlebury, VT 05753 USA

fax:  (802) 443-5698
phone:  (802) 443-5489

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Susan M Hendrickson
Sent: Thu, 30 November, 2006 1:32 PM
Subject: [SERIALST] Serials Solutions - ACM branding problem

I'm hoping an institution that subscribes to both Serials Solutions and the
ACM Digital Library will do some testing for me.  I'd like to know if when
using the URLs for ACM titles provided by Serials Solutions in the A-Z
portal results in your seeing branding for an institution other than your own.

Serials Solutions uses a looooooong URL to link to ACM journals' home pages
because that is what most librarians prefer.  Example:  ACM Transactions on
Applied Perception is

Unfortunately, when I click on the long URLs like these, I see different
institutions' brandings (VIVA University Library Serials, Consortia Canada,
Michigan Library Consortia, etc) under the ACM Portal logo.

I've asked Serials Solutions to change the URL's to the table of contents
shortcut (example: because I see my
own institution's branding this way, but they won't do it because
librarians don't prefer the TOC level link.

Serials Solutions cannot duplicate my problem and they suggested I clear my
cache, which I did, but I get the same results.

If you'd be willing to spot check a few titles and let me know if you see
your branding or another institution's, I'd appreciate it.

Please reply to me directly:

Susan Hendrickson
Jet Propulsion Laboratory (JPL) Library, MS 111-113
4800 Oak Grove Dr.
Pasadena, CA 91109