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Re: Serials Solutions - ACM branding problem Chris Ryan 30 Nov 2006 21:29 UTC


Thank you for pointing out the branding problem with ACM Digital
Library.  We, too, are seeing other organization names under the ACM
logo - from WALDO (RIT) to GM Information Research to INCOLSA - and I've
only checked five titles.  Like you, I only see my own consortium,
SOLINET, when I utilize the longer TOC link.

It would also be interesting to hear from users of other OpenURL systems
- it actually looks like an ACM problem.  But, perhaps if Serials
Solutions, as well as us and others, report the problem to ACM it will
get some attention?

    Christine E. Ryan
    UC Foundation Assistant Professor &
    Electronic Resources Librarian
    University of Tennessee at Chattanooga
    phone:  423-425-4470

This correspondence should be considered a public record and subject to
public inspection pursuant to the Tennessee Public Records Act.

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Warren, Bill
Sent: Thursday, November 30, 2006 2:38 PM
Subject: Re: [SERIALST] Serials Solutions - ACM branding problem

Greetings Susan,

We subscribe to both Serials Solutions and the ACM Digital Library.  Our
access to the ACM Digital Library is through a consortium, rather than
as an individual institution.  I checked several titles to see if we get
the correct branding.  When we reach a title using the Serials Solutions
link in the A-to-Z list, the name of the consortium is correctly
displayed.  So, apparently your problem is not a universal one.

Best regards,
~Bill Warren
William Warren
Acquisitions Department
Middlebury College Library
110 Storrs Avenue
Middlebury, VT 05753 USA

fax:  (802) 443-5698
phone:  (802) 443-5489

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU]On Behalf Of Susan M Hendrickson
Sent: Thu, 30 November, 2006 1:32 PM
Subject: [SERIALST] Serials Solutions - ACM branding problem

I'm hoping an institution that subscribes to both Serials Solutions and
ACM Digital Library will do some testing for me.  I'd like to know if
using the URLs for ACM titles provided by Serials Solutions in the A-Z
portal results in your seeing branding for an institution other than
your own.

Serials Solutions uses a looooooong URL to link to ACM journals' home
because that is what most librarians prefer.  Example:  ACM Transactions
Applied Perception is

Unfortunately, when I click on the long URLs like these, I see different

institutions' brandings (VIVA University Library Serials, Consortia
Michigan Library Consortia, etc) under the ACM Portal logo.

I've asked Serials Solutions to change the URL's to the table of
shortcut (example: because I see
own institution's branding this way, but they won't do it because
librarians don't prefer the TOC level link.

Serials Solutions cannot duplicate my problem and they suggested I clear
cache, which I did, but I get the same results.

If you'd be willing to spot check a few titles and let me know if you
your branding or another institution's, I'd appreciate it.

Please reply to me directly:

Susan Hendrickson
Jet Propulsion Laboratory (JPL) Library, MS 111-113
4800 Oak Grove Dr.
Pasadena, CA 91109