I had this identical situation. My automated response when I asked to
create a password was automatically identified by our mail server as
spam, and never even made it to the spam folder of my Outlook email. I
requested the spam filter be removed from the account dedicated to
Journal Amdinistrators, the next mailing came through, and I've been
getting a marked increase in spam ever since.

Daniel Crocker
Electronic Resources Librarian
New England College of Optometry - Library
424 Beacon St.
Boston, MA 02115
crockerd@neco.edu
(617) 236-6269

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Kemp, Rebecca
Sent: Wednesday, February 07, 2007 1:59 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Informaworld

Has anyone else been having an extremely difficult time getting in touch
with Taylor and Francis / Informaworld representatives?  I have been
attempting to set up my administrative account correctly since December.
I have tried both phone and e-mail.

Thanks,

Rebecca

Rebecca Kemp

Serials Supervisor Librarian

W.M. Randall Library

University of North Carolina Wilmington

601 S. College Rd.

Wilmington, NC 28403

Phone: (910)962-7220

Fax: (910)962-3078

kempr@uncw.edu <mailto:kempr@uncw.edu>