Re: Sports Illustrated-Updates? Couillard, Monique 27 Mar 2007 13:03 UTC

Good morning

Well I just called Sports Illustrated this morning - at the same 800
number.  I was told the issue was at the printers now and Sports
Illustrated has no firm date when the Swimsuit Issue will ship.

I really don't expect to ever see this issue - fortunately my boss went
out and bought the copy for the library.

Monique Couillard
Serials Check In Supervisor
Dimond Library - University of New Hampshire
Durham, NH 03824
(603) 862-1972
-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley
Sent: Tuesday, March 27, 2007 8:56 AM
Subject: [SERIALST] Sports Illustrated-Updates?

Have any of you received the swimsuit edition yet?

On March 8th, our representative at EBSCO was told that the issue would
be sent to us and would arrive in 7-10 days.  I waited 18 days and when
it didn't come, I asked our representative at EBSCO to do a follow-up.
She told me this morning that Time had changed their minds yet again and

that now I had to call DIRECT to request the issue.  She said that their

final "official" word is that all accounts affected were extended by 2
issues and that you have to call the toll-free number on the postcard
they should have sent you to have it shipped.

I don't think I received any such postcard, but my representative had
the toll free number.  It is 866-228-1175.  I just called and gave them
my account number, which I also got from EBSCO.  (They asked for my
account number or zip code.)

The woman I talked to told me the issue should arrive within 7-10 days.

She actually said that it would be "resent," and I corrected her, saying

it would be sent for the first time.  She said something like, "Sent,
resent, it doesn't matter."  I asked for her name or a confirmation
number.  I got her name, but there was no confirmation

I'll let you all know if we receive the issue.  In the meantime, have
any of you gotten yours?

-Melissa Farley


         Melissa Farley
   Library Technical Assistant
 Irvine Sullivan Ingram Library
   University of West Georgia
      Carrollton, GA 30118

         (678) 839-6498