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Re: Curious if anyone has same problem with EBSCO brenda wood 06 Mar 2007 17:36 UTC

Yes, yes, yes & I find having to log back in all the time very
frustrating too.  Two weeks ago I called Ebsco customer service about
this issue & was told that they would note it as a requested
enhancement. I explained to them how OCLC pops up a box with 5 minutes
to go & we can choose more time.  They didn't know if something like
that would be workable in their system or not.  They didn't seem to
think that users needed more time so everyone who does should call
customer service.

Turner, Alice D wrote:

>Hi, all
>
>
>
>Does anyone else have a problem with EBSCO closing much to fast, when
>you have it up and toddling back and forth with other screens?  It is
>very frustrating for me, but maybe it is my age, and not EBSCO causing
>the frustration.
>
>
>
>Alice
>
>
>
>Alice Turner
>
>Senior Serials Assistant
>
>Indiana University School of Medicine
>
>I.U. School of Medicine Library
>
>Medical Research Building, IB 100, Room 202
>
>975 West Walnut Street
>
>Indianapolis, Indiana    46202
>
>aturner@iupui.edu
>
>

--
Brenda C. Wood
Claims/LC Cataloger Specialist
Serials/Helm-Cravens Library
Western Kentucky University
1906 College Heights Blvd #11067
Bowling Green, KY 42101-1067 USA

Phone: 270-745-6162
Email: Brenda.Wood@WKU.EDU
Fax: 270-745-3958

"Creating Information Possibilities"