Re: Architect Skwor, Jeanette 13 Jun 2008 16:31 UTC
Indeed. And what kind of weasel talk is "qualified subscribers . . .who meet certain demographics requirements"? My translation, frankly, is we'll send those who whomever we please & the rest of you can go climb a rope. But then again I've been in this job for almost 15 years and have developed a pretty thick skin of skepticism. BTW, I also was told they were not included, but then received no. 6 and was told no. 3 was out of print. Jeanette L. Skwor Cofrin Library, Serials Dept. UW-Green Bay 2420 Nicolet Drive Green Bay, WI 54311 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Jeffrey Hinkel Sent: Friday, June 13, 2008 11:06 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Architect I've found they are not very consistent with this policy. After claiming v.97 nos.3 and 6 our vendor reported that no.3, Product guide Winter 2008, was not included but went ahead and claimed no.6. We received no.6, Product guide Spring 2008, a couple of days ago. Jeff Hinkel Subscriptions Manager Wilson Library-Serials Dept. Western Washington University 516 High Street Bellingham, WA 98225-9103 USA Phone: 360-650-3099 Fax: 360-650-3954 e-mail: jeffrey.hinkel@wwu.edu -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz Sent: Friday, June 13, 2008 8:20 AM To: SERIALST@LIST.UVM.EDU Subject: [SERIALST] Architect Here is the publisher's response to a query I made regarding missed issues of Architect: -------- Original Message -------- Subject: RE: Architect Date: Mon, 9 Jun 2008 16:26:44 -0500 From: Customer service Internet Address <clientservice@omeda.com> To: Bill Maravetz <william.maravetz@uni.edu> Good Evening, Thank you for your interest in our publication, Architect. Unfortunately, Vol 97 issues 3 & 6 is not included in the subscription. Architect is published 16 times per year for 2008. There are 4 special issues that are published mid-monthly which are not included in the subscription. The mid-month issues are sent only to our "qualified subscribers - those who meet certain demographics requirements. For postal purposes, we have to include all issues in our statement of frequency, and number issues accordingly. We realize this will create some confusion for subscribers who track by issue number. If you have any further questions, please do not hesitate to contact our Customer Service Department at 847/291-5221. Thank you, Customer Service 150247 -- Bill Maravetz Technical Services / Rod Library University of Northern Iowa 1227 W. 27th Street Cedar Falls, IA 50613-3675 Ph: 319-273-2339 Fax: 319-273-2870