Re: Architect Barbara Pope 18 Jun 2008 14:59 UTC
So what exactly is the "qualified demographic"? Barbara Pope Periodicals/Reference Librarian Axe Library Pittsburg State University Pittsburg KS 66762 620-235-4884 bpope@pittstate.edu Corrice, Julia A. wrote: > Because the special issues are in the scope of what we must collect for > our institution, and because I hate having missing issues, I called the > publisher to speak to a circulation manager about how to receive them. > > They can be purchased individually for $10 each after publication by > people who aren't "qualified" to automatically receive them, but no > current subscription exists. There is no way to add an institution to > the "qualified demographic", but they are hoping to set up a > subscription next year when they know whether or not it will become it's > own title or remain a part of Architect. > > When I first spoke to the customer service rep, they told me I wasn't > allowed to purchase them at all, which is when I requested to speak to > the circulation manager. He said he would email the the customer service > department again so that they know people can purchase the issues, and > that the customer service department is confused about the policy. > > I wonder why! > > -Julia > > > > Julia Corrice > Rakow Library > Corning Museum of Glass > 5 Museum Way > Corning, NY 14830 > > (607) 974-8406 > (607)974-8677 fax > > > > > -----Original Message----- > From: SERIALST: Serials in Libraries Discussion Forum > [mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz > Sent: Friday, June 13, 2008 8:20 AM > To: SERIALST@LIST.UVM.EDU > Subject: [SERIALST] Architect > > Here is the publisher's response to a query I made regarding missed > issues of Architect: > > > -------- Original Message -------- > Subject: RE: Architect > Date: Mon, 9 Jun 2008 16:26:44 -0500 > From: Customer service Internet Address <clientservice@omeda.com> > To: Bill Maravetz <william.maravetz@uni.edu> > > Good Evening, > > Thank you for your interest in our publication, Architect. > > Unfortunately, Vol 97 issues 3 & 6 is not included in the subscription. > > Architect is published 16 times per year for 2008. There are 4 special > issues that are published mid-monthly which are not included in the > subscription. The mid-month issues are sent only to our "qualified > subscribers - those who meet certain demographics requirements. > > For postal purposes, we have to include all issues in our statement of > frequency, and number issues accordingly. We realize this will create > some confusion for subscribers who track by issue number. > > If you have any further questions, please do not hesitate to contact our > Customer Service Department at 847/291-5221. > > Thank you, > > > > Customer Service > 150247 > > > > >