Jeanette,

We are supposed to have access to Reference Librarian from 1993 but now
on the Haworth page I only see vol 48 and vol 49 appearing with vol 49
"Not yet published" note. It took about 9 minutes to get to the journal
page and I can't get any of the content in vol 48 because the
application times out.

And this is a publisher who publishes a large number of library
journals. Could editors of Haworth library journals request additional
information from the publisher?  The publisher's response indicating
that the problem will be resolved in early 2009 is just simply not
acceptable.

Andrea
********************************
Andrea Imre
Electronic Resources Librarian
Southern Illinois University Carbondale
Morris Library
605 Agriculture Dr
Carbondale, IL 62901
phone: 618-453-4339
fax:  618-453-3452
e-mail: aimre@lib.siu.edu

Date:    Thu, 17 Jul 2008 09:30:16 -0500
From:    "Skwor, Jeanette" <skworj@UWGB.EDU>
Subject: Re: Electronic Access to Haworth Press Journals

ROFL, I am glad you asked!  I waited & waited yesterday, got kicked out
onc=
e, then later gave up after about 5 mins.  I talked to our electronic
acces=
s person & she said, yes, they are definitely unreliable and perhaps I'd
ha=
ve better luck this morning.  So I tried again.  ***Nine minutes*** it
took=
 to access the site.

I was searching access to the Reference Librarian for which we've not
yet b=
een invoiced for 2008, despite months of emailing back and forth with my
ve=
ndor, and supposedly, them with Haworth and thinking what finally did
show =
up is not what we *should* have, so went about it another way and spent
ano=
ther 10-or-so minutes waiting.  I didn't actually time myself the second
ti=
me, but it definitely was not any quicker.

So.  Do other libraries have access to Reference Librarian beyond v. 47
(is=
sues 97 & 98)?  I am seeing 100 & 101 out in print . . .

Jeanette L. Skwor
Cofrin Library, Serials Dept.
UW-Green Bay
2420 Nicolet Drive
Green Bay, WI 54311

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