The site is now working for us! However, the coverage dates are
incorrect. Is anyone else experiencing this problem?

Thanks,
Kristen

----------------------------------------------------
Kristen Fredericksen
Head of Information Processing
Serials/Fast Track Processing
Mullen Library 012
The Catholic University of America
Washington, DC 20064-0001
Phone: 202-319-5073
Fax: 202-319-4181
-----------------------------------------------------

Meg Walker wrote:
> Dear Serialst,
>
> Thank you for your continued patience whilst we resolve the issues you have
> been experiencing with the Haworth Press site. Further to my email yesterday
> I wanted to give you an update on how we are working to improve the site for
> you.
>
> Migration to informaworld:
> Over the coming months we will be migrating all Haworth content to
> informaworld and will keep everyone posted on progress. We have set up a
> website at www.informaworld.com/haworth which will be updated with
> information during the migration.
>
> Site Speed:
> Network technicians were able to correct a configuration problem yesterday in
> the connection between Haworth's servers and the service provider. This has
> resulted in site speeds which are around 40 times faster than users had been
> experiencing. We are continuing to investigate other issues that might be
> affecting site speed and will resolve any problems that we find as part of this
> process.
>
> Access:
> If you are having difficulties accessing your institution's subscriptions, please
> do continue to contact our support desk haworthpress@taylorandfrancis.com.
> Those staffing the support desk are best placed to help and you should expect
> a timely response to your query. Alternatively you may contact your local
> sales representative who will be delighted to help you. Details of our North
> American Sales Managers are below:
> Canada & Mexico: Margaret.Walker@taylorandfrancis.com
> USA - Eastern Region: Sharon.Murphy@taylorandfrancis.com
> USA - Central Region: Carrie.Esch@taylorandfrancis.com
> USA - Western Region: Mary.Nugent@taylorandfrancis.com
>
> Please do accept my apologies and thanks for your patience whilst we work to
> restore your access to the Haworth Press site.
>
> With kind regards,
>
> Meg Walker
>
> Margaret Donahue Walker
> Journals Sales Director - NA
> Taylor & Francis
> 325 Chestnut Street, Philadelphia, PA  19106
> Tel: 215.625.8900, ext 346
> Fax 215.625.2940
> email: margaret.walker@taylorandfrancis.com
> www.taylorandfrancis.com
>
>
>