Re: Blackwell Titles on Wiley Richard Jasper 07 Jul 2008 20:09 UTC
One question: Any "big deal" customers experiencing these problems or are the rest of you in our boat, namely, we purchase the Blackwell titles individually through a number of sources depending? The fact that we don't *have* a Blackwell customer number (we weren't buying direct from Blackwell) shouldn't matter but in this case it obviously does... all the best... Richard Joanne Romano wrote: > Our library is experiencing the same...Aging Cell being one of them... > > We see the content and the HTML/PDF links, but are receiving errors > messages saying we don't subscribe to the content... > > Hope corrections will soon be completed... > > None of us is immune, it seems... > > Joanne > > Joanne Romano, MLS > Serials and Electronic Resources Librarian > Houston Academy of Medicine-Texas Medical Center Library > 1133 John Freeman Blvd. > Houston, TX 77030 > 713-799-7144 > > > -----Original Message----- > From: SERIALST: Serials in Libraries Discussion Forum > [mailto:SERIALST@list.uvm.edu] On Behalf Of Andree Rathemacher > Sent: Thursday, July 03, 2008 3:28 PM > To: SERIALST@LIST.UVM.EDU > Subject: Re: [SERIALST] Blackwell Titles on Wiley > > At URI, we can SEE the content fine... we just aren't allowed to access > it! > > andree > > On Thu, Jul 3, 2008 at 4:04 PM, Glasson, Patricia A > <pglasson@purdue.edu> > wrote: > > >> David and Andree, >> >> Yes, we're having problems, too. Here's what our ERM person said this >> morning about the problem: "Wiley is still trying to resolve linking >> problems for the Blackwell content. We have received a temporary >> solution from Ex Libris for the e-Journal Finder A-Z list." It's not a >> complete fix, though, as I understand it. We're a Voyager library. >> >> Patty Glasson >> Serials Cataloging Specialist >> Purdue University >> 765-494-2811 >> >> -----Original Message----- >> From: SERIALST: Serials in Libraries Discussion Forum >> [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers >> Sent: Thursday, July 03, 2008 2:47 PM >> To: SERIALST@LIST.UVM.EDU >> Subject: [SERIALST] Blackwell Titles on Wiley >> >> Has anyone else been experiencing access problems with the Blackwell >> titles that got moved over to Wiley over the weekend? We've been >> > unable > >> to access any of the 100 plus Blackwell titles we subscribe to. I've >> called and confirmed our IP ranges, but we're still asked to log-in >> whenever we click on a PDF link. I've been told repeatedly that >> > they're > >> working on the problem, but I haven't seen any progress yet. I guess >> I'd feel better if I knew I wasn't alone. Anyone? >> >> David Sayers >> Electronic Serials Assistant >> Oregon Health & Science University Library >> (503)494-0484 >> >> > > > > -- Richard P. Jasper, M.Ln. Head, Continuing Resources Division 134 Lockwood Library University at Buffalo State University of New York Buffalo, NY 14260-2200 Phone: 716-645-2305, Ext. 250 Fax: 716-645-5955 E-mail: rpjasper@buffalo.edu