We switched to Swets about 2 years ago (not our choice).  It wasn't  a good transition and we are still dealing with issues regarding online access.  Since subs. were renewed with a new vendor publishers were seeing us as a new subscriber with a new subscriber number, not a renewal - so previous registration was not carried over for a lot of titles.  I use the Swets online interface for claiming and managing online access (I don't do ordering or renewals) and it's pretty decent - they've made a lot of improvements during the time that we've had them.

Aloha

Pam Scott
Library Technician
Tripler Army Medical Library

----- Original Message -----
From: Marilyn Carney <mmcarney@WAKETECH.EDU>
Date: Tuesday, August 19, 2008 5:35 am
Subject: [SERIALST] Periodical Subscription agents
To: SERIALST@LIST.UVM.EDU

> What subscription agencies has anyone used  other than W.
> T. Cox or EBSCO?
>
> ***************************
> Marilyn Carney, MLS
> Serials Services Librarian
>
> Bruce I. Howell Library
> Wake Technical Community College
> 9101 Fayetteville Road
> Raleigh, NC 27603
> Phone: (919) 866-5642
> FAX: (919) 250-4329
>
> Email : mmcarney@waketech.edu
> ***************************
>
>