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Re: WT Cox and Academic Libraries JIM RUWALDT 04 Feb 2009 14:27 UTC

We have been very satisfied with them. Their prices seem to be lower than Ebsco's, and their customer service has been outstanding. Even with our regular rep out temporarily, we've gotten quick responses and thorough service. I think one reason we've had more success with them is that they're more willing to work with a smaller library, so your results may be different.

Jim Ruwaldt
High Point Public Library
jim.ruwaldt@highpointnc.gov
(336) 883-3652

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From: SERIALST: Serials in Libraries Discussion Forum on behalf of Cyndi Adamo
Sent: Wed 2/4/2009 8:19 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] WT Cox and Academic Libraries

Hi,

I've recently heard of a subscription vendor called WT Cox.

Do any of you work with them, and if so, what has your experience been like?  (Customer service, prices, etc.).

I'm particularly interested in hearing from academic university libraries, although I definitely appreciate input from all.

Feel free to email me off the list if you prefer to do so (adamo@hartford.edu).

Thanks so much!
-Cyndi

Cyndi Adamo
Serials Specialist - Mortensen Library
University of Hartford
200 Bloomfield Avenue
West Hartford, CT 06117
Ph: 860-768-4811
Fax: 860-768-5349
adamo@hartford.edu