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Customer service Mark Stull 22 Apr 2009 12:53 UTC

Not that we don't occasionally have issues (which are always resolved)
and it isn't that we don't every now & then have to wrangle for a
better price, but overall, our Ebsco people are also top-shelf. Case
in point: sent fairly compicated question to my print rep yesterday at
4:00pm; her (quite satisfactory) answer is time-stamped @ 4:15pm.