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Contact at Wiley Blackwell who handles customer complaints Liz Lorbeer 14 Apr 2009 17:41 UTC

I'm frustrated that Wiley isn't able to activate the Library's online
access to a Blackwell journal title, American Journal of
Transplantation.   To compound the problem, I have two clinicians who
need access to the journal for urgent patient care.  My attempts to
reach someone at Wiley Blackwell have gone unanswered.  Our
subscription agent has been unable to receive a reply either.

I'd like to send a complaint letter to Wiley Blackwell management.  If
someone on the list has a contact address or phone number, I'd
appreciate it.


Liz Lorbeer

Elizabeth (Liz) Lorbeer, Ed.M., MLS
Associate Director for Content Management,
Assistant Professor & Librarian
Lister Hill Library of the Health Sciences
University of Alabama at Birmingham
LHL 250B
1530 3rd Avenue South
Birmingham, Alabama 35294-0013
205-934-2460 (CT)