Greetings from snowbound, whiteout CT.

We canceled WSJ in microform some years ago, and no one has missed it. We just said goodbye to the NYT this year, since it's available in multiple formats. It's too expensive and slow to maintain a format that gets little use.

--Jennifer van Sickle

Trinity College

Hartford, CT

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From: Serials in Libraries Discussion Forum <SERIALST@LISTSERV.NASIG.ORG> on behalf of Lynne Weaver <lweaver@RANDOLPHCOLLEGE.EDU>
Sent: Monday, February 2, 2015 3:15 PM
To: SERIALST@LISTSERV.NASIG.ORG
Subject: [SERIALST] newspapers on microfiche

Just venting here.  We receive both New York Times and Wall Street Journal in microfiche from ProQuest.  They are not cheap -- $6800 and $4400 (rounded figures for2014) respectively.  I just called to find out why the last received of these is October 1-15 of New York Times and August of Wall Street Journal.  I was told that: 1. ProQuest has to wait for shipments of issues from the publishers; 2. These (all the rest of 2014, I hope) have just been received by ProQuest; 3. Production takes four weeks; and 4. Once produced and shipped, I can expect to wait four to six weeks for delivery.

The earliest I can expect any of this, then, is late March to mid-April.  That's almost a six-month delay for some of the New York Times, and seven months for some of the Wall Street Journal.  Not happy.  My customer service rep was very nice, sympathetic, apologetic, and willing to pass my complaints along, but I'm pessimistic about it doing much good.  If any of the rest of you would like to call them to chime in on this, perhaps it could help the situation.  Maybe.

Yours, discouraged,

Lynne Weaver
Serials Coordinator
Lipscomb Library
434 947-8396 Phone      434 947-8134 Fax
lweaver@randolphcollege.edu<mailto:lweaver@randolphcollege.edu>
Randolph College
Founded as Randolph-Macon Woman's College in 1891
2500 Rivermont Avenue
Lynchburg, VA 24503
www.randolphcollege.edu<http://www.randolphcollege.edu>

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