I am writing two papers. One is on user satisfaction in university
libraries and the other is about library statistics, specifically
technical services. Any information or input would be appreciated.
PHILIP M RATLIFF
PORTLAND STATE UNIVERSITY PHN : (503) 725-5790
LIBRARY-SERIALS FAX : (503) 725-5799
PO BOX 1151 RATLIFF@LIB.PDX.EDU
PORTLAND OR 97207-1151