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Workflow Analysis (Steven Oberg) ANN ERCELAWN 15 Oct 1993 19:12 UTC

Date: 15 Oct 1993 11:25:35 -0500 (CDT)
From: steven oberg <so67@MIDWAY.UCHICAGO.EDU>
Subject: workflow analysis

**Please reply directly to Steven, per his request. Thanks--ed.


I am interested in hearing from anyone who has recently undergone an analysis
of workflow in technical services.  What were the difficulties you enountered
in the analysis process?  How did you go about analyzing the current workflow
situation in your library?  What guiding principles or goals did you delineate
(e.g. higher production, faster turnaround)?

Any responses or comments would be appreciated.  Please direct all responses
to me; if others are interested, I will post a summary to the list later on.

NOTE:  This message also was posted on the LIBADMIN and AUTOCAT listservs.


Steven J. Oberg                               e-mail:
Serials Cataloger                                    Tel. no. : (312) 702-8769
The University of Chicago Library                         FAX : (312) 702-0853
1100 East 57th St., Rm. 220
Chicago, IL   60637