Email list hosting service & mailing list manager


Stockton Press (Anne C. Bunting) Marcia Tuttle 29 Jul 1997 15:12 UTC

---------- Forwarded message ----------
Date: Mon, 28 Jul 1997 18:25:10 -0600
From: Anne C. Bunting <ABUNTING@UTMEM1.UTMEM.EDU>
To: SEREDIT@LIST.UVM.EDU
Subject: Stockton Press

Today I got a message about a phone call from someone named
Andy with Stockton Press who said he could not be called back
because he was in the UK.  He was calling to tell us our
subscription to the Journal of Human Hypertension had expired.
We have received Jan-June.  I called our jobber and they
called Macillian,the publisher in the UK.  Our subscription is
fine.  They had put some line in the computer program that
generated renewal notices and thought it that might have been
where someone picked up that we needed to renew.  Our July
issues is supposed to be in the mail.  At first I thought this
was a call about a claim but we had not claimed anything.

Is this someone going into Macmillan's database who gets some
type of commission for getting it renewals?

Last year someone from Stockton Press in California kept
calling our Reference Librarians and giving the impression
that we had missed out on wonderful directories, etc.  One of
them was not that experienced and she let them send her an
approval copy.  It was actually an older Macmillan publication
and they had stuck a Stockton Press label on it.  She sent it
back.