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Re: Question for JSTOR subscribers (Susan Markley) ERCELAA@ctrvax.Vanderbilt.Edu 10 Mar 1998 21:47 UTC

Date: Tue, 10 Mar 1998 15:30:11 -0500
From: Susan Markley <markley@UCIS.VILL.EDU>
Subject: Re: Question for JSTOR subscribers (Elizabeth Fenwick)

> Date: Mon, 09 Mar 1998 14:47:32 -0600
> From: "Elizabeth A. Fenwick" <C60EAF1@WPO.CSO.NIU.EDU>
> Subject: JSTOR subs and paper holdings
> What are the printing problems associated with JSTOR?
> Elizabeth
> ______
> <in response to Susan's Markley's comment>:
> "Although we were early charter members, we have maintained
> both our
> paper and micro holdings (which are extensive) of the JSTOR
> titles.
> Until we can convince more of our faculty and students to
> access these
> titles online and until we can improve the printing problems
> associated
> with JSTOR, I am not ready to dispose of anything."
> Susan Markley
> Falvey Memorial Library
> Villanova University
> Villanova, PA

Villanova is experiencing incompatibility between our network printing
software and JPRINT.  As JPRINT retrieves and prints the first page of
an article, our networking client popup window appears.  If we key in
the user name, filename and password for printing, then JPRINT freezes
and will not retrieve or print any more pages.  If we wait and complete
the network client popup window after JPRINT retrieves and prints all
the pages, then there is no problem.

JSTOR has been diligently working with us on this problem.

*  All of the above information came from our Systems Librarian. Hope it
makes sense to you.