NELINET ILL Spring Meeting (Ann Devenish) ERCELAA@ctrvax.Vanderbilt.Edu 13 May 1999 15:40 UTC
Date: Thu, 13 May 1999 10:58:33 -0500 From: Ann Devenish <adevenish@NELINET.NET> Subject: NELINET ILL Spring Meeting Comments: To: nelinet-l@nelinet.net, nela-l@world.std.com, ill-l@listserv.acns.nwu.edu, docdel@docdel.com, NEHSL-L@NNLMNER.UCHC.EDU A reminder: the registration deadline for the conference is Thursday May 20, 1999. If you mailed or faxed your registration form and have not received an email confirmation, please contact Kenna Juliani (kjuliani@nelinet.net) What's in store for the conference? Our keynote speakers are Nada Vaughn, Washington University, and Claudia Morner, University of New Hampshire. Inspired by studies of "good ILL practices," Nada has redesigned and re-implemented ILL service at Washington University in St Louis, MO. Together with her we will look back over the last 20 years and take a peek at the changes in the near and distant future. Claudia Morner, a member of the NELINET Board of Directors, and University Librarian at the University of New Hampshire will challenge us to rethink the ILL process with her closing keynote, "But We've Always Done It This Way." Concurrent breakout sessions over two days will showcase our talented colleagues as they enlighten us on their innovative approaches to ILL service. Karen Jensen, Wellesley College, and Casandra Fitzherbert, University of S. Maine, will discuss the differing approaches they've taken to maintain the all-important statistics and records that must be kept for copyright reporting and reports to staff and administrators. Marlayna Gates, Yale University, and Toni Robertson, Falmouth Public, will discuss unmediated ILL where end users are allowed and encouraged to generate their own ILL requests. Jean Fournier, Lyndon State College, and Kristen Hindes, St Michael's College, will discuss how they deliver ILL services to users that never come to the library or even to campus. Pam Skinner, Smith College, deals with issues that arise when good workflow says do it one way, but ILL protocols suggest another (and often opposite) approach. Joan Stein, Carnegie Mellon University, will instruct attendees in the design and development of user satisfaction surveys so we can find out if they as pleased with our services as we think they are. Dan Chudnov, Yale Medical Library, introduces an innovative technolgy that places the materials and information users request on their desktop and at their finger tips. And Bill Mayer, Baker Library, will take attendees through ways of coping with the technology-related stress to which all this change and innovation contributes. For program details, registration information, and directions, please visit the NELINET web site at http://www.nelinet.net. *************************************** Ann W. Devenish (adevenish@nelinet.net) NELINET, Inc. Two Newton Executive Park Newton, MA 02462-1495 phone: 1-800-635-4638 x 304 (New England only) 1-617-969-0400 x 304 fax: 1-617-332-9634 http://www.nelinet.net ***************************************