Claims misrouted by publisher (2 messages) Marcia Tuttle 10 Aug 1999 14:08 UTC
----------(1) >From bryantp@SWOSU.EDU Tue Aug 10 10:06:49 1999 Date: Tue, 10 Aug 1999 08:04:02 -0500 From: Pauline Bryant <bryantp@SWOSU.EDU> Subject: Re: Claims misrouted by publisher (Lucy Crews) Hi, We also received a letter from The Council for Exceptional Children for a claim for the same issues: Exceptional Children v. 62, numbers 1 and 2. We received the issues so I am not sure what is going on with the publisher. >---------- Forwarded message ---------- >Date: Mon, 9 Aug 1999 16:23:58 -0400 >From: Lucy Crews <lcrews@CIT.MBC.EDU> >Subject: Claims misrouted by publisher > >Friends, > >I received two letters from The Council for Exceptional Children today for >claims involving two titles. > >These claims are NOT mine, though they were addressed to me. Please read >to see if you recognize them as yours. > > Claim for Exceptional Children v. 62, numbers 1 and 2, 1995 > > Claim for Teaching Exceptional Children v. 28, number 1 1995 > > Both claims say OUT OF PRINT. > >I called the publisher, and they say I made the claim through Ebsco. >Ebsco says they have no way to trace the claims from their end either. > >So, hopefully, one of you will recognize this. If you are not the person >who does claiming or ordering of back issues, forward it on within your >library to the appropriate department. > >If you are sure it is you, please email me your name and address and I >will forward the letters on to you for your files. > >Sincerely, > >Lucy A. Crews >Serials Librarian >Grafton Library >Mary Baldwin College >Staunton, Va 24401 >ph 540-887-7088 >LCREWS@CIT.MBC.EDU > Pauline Bryant, Serials Dept. bryantp@swosu.edu * * * * * * * * * * * * * * * * * * * * * * SOUTHWESTERN OKLAHOMA STATE UNIVERSITY Al Harris Library 809 N Custer Weatherford, Oklahoma 73096 Tel (580) 774-7022 Fax (580) 774-3112 * * * * * * * * * * * * * * * * * * * * * * ----------(2) >From R-Condren@NEIU.EDU Tue Aug 10 10:06:49 1999 Date: Tue, 10 Aug 1999 08:33:46 -0500 From: Robert Condren <R-Condren@NEIU.EDU> Subject: Re: Claims misrouted by publisher (Stephen Lacey) We recently claimed vol. 64, no. 4 and vol. 65, nos. 1 and 2 of Exceptional Children and received vol. 64, nos. 1-3 instead. Considering the other problems I've had claiming issues from this organization, and the problems posted here, I think there's a problem in their circulation department. Bob Condren Northeastern Illinois University Library