EBSCO timeout issue SERIALST Moderator 12 Mar 2007 14:43 UTC

Reposting ...

----- Forwarded message -----
Date:	Fri, 9 Mar 2007 14:36:33 -0500
From:	Beth R Bernhardt BRBERNHA <Beth_Bernhardt@UNCG.EDU>
Subject:	EBSCO timeout issue

EBSCO has asked me to post this message to the listserv

The timeout issue has been addressed.  Due to the heavy volume of usage
on the EBSCONET system, we have increased the timeout period from 30
minutes to 2 hours.  The response to this new timeout period will be
evaluated based on system usage levels and customer experience.  EBSCO
will consider further adjustments to the timeout period if need dictates.

Madeleine M. Hill
E-Resources Account Development Manager
EBSCO Information Services
P.O. Box 2543
Birmingham, AL 35202
Tel: 205.991.1461
Fax: 205.980.5612
E-mail: mhill@ebsco.com

Beth R. Bernhardt
Electronic Journals / Document Delivery Librarian
Jackson Library
University of North Carolina at Greensboro
PO Box 26170
Greensboro, NC 27402