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Re: Sports Illustrated-Updates? Melissa Farley 02 Apr 2007 16:35 UTC

We received our issue this morning.  Thought you all might like to know.
I'm glad this is finally resolved--It just took a lot of persistence.

-Melissa

Dixon, Frances wrote:

>I, too, called the 800 number this morning and was told our issue would
>be sent out the next business day and should arrive in the next 7-10
>days.
>Sara didn't say anything about it being at the printers.
>I'm not holding my breath.
>
>Frances Dixon
>Serials Manager
>Townsend Memorial Library
>University of Mary Hardin-Baylor
>900 College St.
>Belton, TX   76513
>254-295-4643
>fdixon@umhb.edu
>
>-----Original Message-----
>From: SERIALST: Serials in Libraries Discussion Forum
>[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Couillard, Monique
>Sent: Tuesday, March 27, 2007 8:04 AM
>To: SERIALST@LIST.UVM.EDU
>Subject: Re: [SERIALST] Sports Illustrated-Updates?
>
>Good morning
>
>Well I just called Sports Illustrated this morning - at the same 800
>number.  I was told the issue was at the printers now and Sports
>Illustrated has no firm date when the Swimsuit Issue will ship.
>
>I really don't expect to ever see this issue - fortunately my boss went
>out and bought the copy for the library.
>
>Monique Couillard
>Serials Check In Supervisor
>Dimond Library - University of New Hampshire
>Durham, NH 03824
>(603) 862-1972
>monique.couillard@unh.edu
>-----Original Message-----
>From: SERIALST: Serials in Libraries Discussion Forum
>[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley
>Sent: Tuesday, March 27, 2007 8:56 AM
>To: SERIALST@LIST.UVM.EDU
>Subject: [SERIALST] Sports Illustrated-Updates?
>
>Have any of you received the swimsuit edition yet?
>
>On March 8th, our representative at EBSCO was told that the issue would
>be sent to us and would arrive in 7-10 days.  I waited 18 days and when
>it didn't come, I asked our representative at EBSCO to do a follow-up.
>She told me this morning that Time had changed their minds yet again and
>
>that now I had to call DIRECT to request the issue.  She said that their
>
>final "official" word is that all accounts affected were extended by 2
>issues and that you have to call the toll-free number on the postcard
>they should have sent you to have it shipped.
>
>I don't think I received any such postcard, but my representative had
>the toll free number.  It is 866-228-1175.  I just called and gave them
>my account number, which I also got from EBSCO.  (They asked for my
>account number or zip code.)
>
>The woman I talked to told me the issue should arrive within 7-10 days.
>
>She actually said that it would be "resent," and I corrected her, saying
>
>it would be sent for the first time.  She said something like, "Sent,
>resent, it doesn't matter."  I asked for her name or a confirmation
>number.  I got her name, but there was no confirmation
>number.
>
>I'll let you all know if we receive the issue.  In the meantime, have
>any of you gotten yours?
>
>-Melissa Farley
>
>
>

--
********************************

         Melissa Farley
   Library Technical Assistant
 Irvine Sullivan Ingram Library
   University of West Georgia
      Carrollton, GA 30118

         (678) 839-6498
       mfarley@westga.edu

********************************