Re: Sports Illustrated-Updates?
Melissa Farley 02 Apr 2007 16:35 UTC
We received our issue this morning. Thought you all might like to know.
I'm glad this is finally resolved--It just took a lot of persistence.
-Melissa
Dixon, Frances wrote:
>I, too, called the 800 number this morning and was told our issue would
>be sent out the next business day and should arrive in the next 7-10
>days.
>Sara didn't say anything about it being at the printers.
>I'm not holding my breath.
>
>Frances Dixon
>Serials Manager
>Townsend Memorial Library
>University of Mary Hardin-Baylor
>900 College St.
>Belton, TX 76513
>254-295-4643
>fdixon@umhb.edu
>
>-----Original Message-----
>From: SERIALST: Serials in Libraries Discussion Forum
>[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Couillard, Monique
>Sent: Tuesday, March 27, 2007 8:04 AM
>To: SERIALST@LIST.UVM.EDU
>Subject: Re: [SERIALST] Sports Illustrated-Updates?
>
>Good morning
>
>Well I just called Sports Illustrated this morning - at the same 800
>number. I was told the issue was at the printers now and Sports
>Illustrated has no firm date when the Swimsuit Issue will ship.
>
>I really don't expect to ever see this issue - fortunately my boss went
>out and bought the copy for the library.
>
>Monique Couillard
>Serials Check In Supervisor
>Dimond Library - University of New Hampshire
>Durham, NH 03824
>(603) 862-1972
>monique.couillard@unh.edu
>-----Original Message-----
>From: SERIALST: Serials in Libraries Discussion Forum
>[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley
>Sent: Tuesday, March 27, 2007 8:56 AM
>To: SERIALST@LIST.UVM.EDU
>Subject: [SERIALST] Sports Illustrated-Updates?
>
>Have any of you received the swimsuit edition yet?
>
>On March 8th, our representative at EBSCO was told that the issue would
>be sent to us and would arrive in 7-10 days. I waited 18 days and when
>it didn't come, I asked our representative at EBSCO to do a follow-up.
>She told me this morning that Time had changed their minds yet again and
>
>that now I had to call DIRECT to request the issue. She said that their
>
>final "official" word is that all accounts affected were extended by 2
>issues and that you have to call the toll-free number on the postcard
>they should have sent you to have it shipped.
>
>I don't think I received any such postcard, but my representative had
>the toll free number. It is 866-228-1175. I just called and gave them
>my account number, which I also got from EBSCO. (They asked for my
>account number or zip code.)
>
>The woman I talked to told me the issue should arrive within 7-10 days.
>
>She actually said that it would be "resent," and I corrected her, saying
>
>it would be sent for the first time. She said something like, "Sent,
>resent, it doesn't matter." I asked for her name or a confirmation
>number. I got her name, but there was no confirmation
>number.
>
>I'll let you all know if we receive the issue. In the meantime, have
>any of you gotten yours?
>
>-Melissa Farley
>
>
>
--
********************************
Melissa Farley
Library Technical Assistant
Irvine Sullivan Ingram Library
University of West Georgia
Carrollton, GA 30118
(678) 839-6498
mfarley@westga.edu
********************************