Re: Sports Illustrated-Updates? Melissa Farley 02 Apr 2007 16:35 UTC
We received our issue this morning. Thought you all might like to know. I'm glad this is finally resolved--It just took a lot of persistence. -Melissa Dixon, Frances wrote: >I, too, called the 800 number this morning and was told our issue would >be sent out the next business day and should arrive in the next 7-10 >days. >Sara didn't say anything about it being at the printers. >I'm not holding my breath. > >Frances Dixon >Serials Manager >Townsend Memorial Library >University of Mary Hardin-Baylor >900 College St. >Belton, TX 76513 >254-295-4643 >fdixon@umhb.edu > >-----Original Message----- >From: SERIALST: Serials in Libraries Discussion Forum >[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Couillard, Monique >Sent: Tuesday, March 27, 2007 8:04 AM >To: SERIALST@LIST.UVM.EDU >Subject: Re: [SERIALST] Sports Illustrated-Updates? > >Good morning > >Well I just called Sports Illustrated this morning - at the same 800 >number. I was told the issue was at the printers now and Sports >Illustrated has no firm date when the Swimsuit Issue will ship. > >I really don't expect to ever see this issue - fortunately my boss went >out and bought the copy for the library. > >Monique Couillard >Serials Check In Supervisor >Dimond Library - University of New Hampshire >Durham, NH 03824 >(603) 862-1972 >monique.couillard@unh.edu >-----Original Message----- >From: SERIALST: Serials in Libraries Discussion Forum >[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Melissa Farley >Sent: Tuesday, March 27, 2007 8:56 AM >To: SERIALST@LIST.UVM.EDU >Subject: [SERIALST] Sports Illustrated-Updates? > >Have any of you received the swimsuit edition yet? > >On March 8th, our representative at EBSCO was told that the issue would >be sent to us and would arrive in 7-10 days. I waited 18 days and when >it didn't come, I asked our representative at EBSCO to do a follow-up. >She told me this morning that Time had changed their minds yet again and > >that now I had to call DIRECT to request the issue. She said that their > >final "official" word is that all accounts affected were extended by 2 >issues and that you have to call the toll-free number on the postcard >they should have sent you to have it shipped. > >I don't think I received any such postcard, but my representative had >the toll free number. It is 866-228-1175. I just called and gave them >my account number, which I also got from EBSCO. (They asked for my >account number or zip code.) > >The woman I talked to told me the issue should arrive within 7-10 days. > >She actually said that it would be "resent," and I corrected her, saying > >it would be sent for the first time. She said something like, "Sent, >resent, it doesn't matter." I asked for her name or a confirmation >number. I got her name, but there was no confirmation >number. > >I'll let you all know if we receive the issue. In the meantime, have >any of you gotten yours? > >-Melissa Farley > > > -- ******************************** Melissa Farley Library Technical Assistant Irvine Sullivan Ingram Library University of West Georgia Carrollton, GA 30118 (678) 839-6498 mfarley@westga.edu ********************************