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Re: University Press and Ebsco Linda Harding 10 Sep 2008 13:37 UTC

According to my latest communication with my Ebsco customer service rep
concerning our AEA journals, Ebsco is still working with publisher to come
to some kind of agreement, so don't give up yet!

Linda Harding
Periodicals Assistant
Elmhurst College Library
190 Prospect Ave.
Elmhurst, IL 60126

----- Original Message -----
From: "Andree Rathemacher" <andree@URI.EDU>
To: <SERIALST@list.uvm.edu>
Sent: Tuesday, September 09, 2008 8:51 PM
Subject: Re: [SERIALST] University Press and Ebsco

> The University of Rhode Island recently received a communication from the
> American Economic Association to the same effect -- that they would no
> longer allow renewals through EBSCO because EBSCO wanted a discounted
> rate,
> but they would still work through other vendors.
>
> We have serious staff shortages and rely on EBSCO to contact publishers on
> our behalf, give us one invoice, etc. Furthermore, their recently upgraded
> EBSCONET is very helpful in tracking subscriptions, making going through
> EBSCO even more beneficial.
>
> In the case of the AEA, I tried to place a direct order for their small
> bundle of e-journals, to begin in January. They didn't seem prepared to
> handle my request, telling me that I would have to wait until I received a
> renewal invoice. I tried to explain that we DON'T receive the renewal
> invoices -- EBSCO does -- and that I actually wanted to change our
> subscription to the online bundle instead of the print bundle, so
> returning
> the invoice as drafted wouldn't work. No response.
>
> EBSCO is not perfect, but they are a valuable asset to libraries. In some
> cases, for marginal titles, we have dropped the titles rather than deal
> with
> the bother of going direct when publishers will no longer deal with EBSCO.
>
> I too hope this is a trend that doesn't continue.
>
> --
> Andree Rathemacher
> Associate Professor
> Head, Serials Unit / Electronic Resources Librarian
> University Library, University of Rhode Island
> 15 Lippitt Road
> Kingston, RI 02881-2011
> work: (401) 874-5096
> fax: (401) 874-4588
> e-mail: andree@uri.edu
> e-mail: andree.rathemacher@gmail.com
> http://www.uri.edu/library/
>
> On Tue, Sep 9, 2008 at 12:38 PM, Parks, Molly <mparks@lmu.edu> wrote:
>
>> Hello All,
>>
>>
>>
>> Is anyone else having this experience? And how are you handling it?
>> Recently we have received notification from at least two University
>> Presses and difficulties working with Ebsco.
>>
>>
>>
>> A letter in April from one of the presses stated they had discontinued
>> their relationship with Ebsco subscription management system. We would
>> have to order directly from them.
>>
>>
>>
>> Another university press sent a letter encouraging direct renewal as the
>> press's early renewal/advance payment did not get passed on to them.
>> Instead, the press will would not receive renewal orders until December.
>> And we were encouraged to renew directly.
>>
>>
>>
>> Consolidation of our periodicals is very important to the operation of
>> our Serials Department.
>>
>>
>>
>> Any experiences are welcome.
>>
>>
>>
>> Molly Parks
>>
>> Library Assistant
>>
>> Acquisitions/Serials Dept.
>>
>> Loyola Marymount University
>>