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Re: Science Direct and disappearing title access Rais, Shirley (LLU) (17 Oct 2008 17:07 UTC)

Re: Science Direct and disappearing title access Rais, Shirley (LLU) 17 Oct 2008 17:07 UTC

Yes, I've had this problem off and on for years.  We also have a
consortial package and subscribed titles.  It was worse the first year
of our consortial purchase when it seemed like we had them blinking off
for now reason every few months.     Now, it happens sometimes when we
add a new package or new titles.  There could be many reasons, but what
usually happens with us is that access is turned on temporarily as
"trial" pending payment from the consortia and then when the "trial"
ends before the payment is processed, they are inactivated.  It doesn't
seem as though their system differentiates between a true trial and a
"payment pending temporary access".  This is just my opinion from having
this happen over the last few years.

Shirley Rais, MLS
Chair, Serials & Electronic Resources Dept.
Loma Linda University Libraries

Ph: 909-558-4583
Fx: 909-558-4919
srais@llu.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Lucy Wrightington
Sent: Friday, October 17, 2008 7:58 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Science Direct and disappearing title access

Is anyone else experiencing Science Direct titles suddenly becoming
inactive with no explanation?
We have a consortial package as well as subscribed titles.
Would like to know if it's just us having this problem, and maybe that
can
help us get to the bottom of it.
Thanks,

Lucy Wrightington, Senior Librarian
Dickerman Library
Wadsworth Center, N.Y. State Dept. of Health
Empire State Plaza, Albany, NY 12201

phone: (518) 474-6168
fax:        (518) 474-3933

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