ABLE question Karen Jander 23 Oct 2008 13:21 UTC

Posted on behalf of Holly Klemmer...

We switched from LARS to ABLE a few months ago and are having a
continuing problem with lockouts. The IT staff at HF Group have been
unable to come up with a solution.  If 2 of us are logged in and
accessing title IDs at the same time, one of us will get locked out
(message Title Record Locked).  We are not in the same lot or trying to
access the same title when it happens.  Tried using different browsers,
etc. but no luck.  It also doesn't seem to matter who gets the message -
sometimes it's the person who was already logged in, sometimes it's the
person trying to get in.  Has anyone else had this problem?
Please reply to


Holly Klemmer
Golda Meir Library
Bindery Preparation Unit
P.O. Box 604
Milwaukee, WI  53201-0604
Phone:  414-229-6002