I'd just say 'welcome to the wonderful world of e-resource management'.
I tell my e-access newbies that one issue/question always breeds
another, everything has a long back history, and you need a long memory!

On the dates we simply have to go in and check; not always that easy
unless the vendor has helpfully put an icon in to assist us, but
necessary.  On who provides access - sometimes Googling the title
provides the answer if it isn't obvious (never found a quicker way,
really!), or remembering who does what and why and when.

It's all a wonderful muddle and fun to unravel ... good luck!

Louise

Louise Cole
Senior Information Advisor (Collections)
Nightingale Centre, Kingston Hill Campus
Kingston University
Kingston upon Thames
Surrey
KT2 7LB

Email louise.cole@kingston.ac.uk
Telephone 020 8417 5383
Fax 020 8417 5312

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Skwor, Jeanette
Sent: 08 October 2008 15:28
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Decoding e-access

We are newbies to e-access work.

I have always handled the paper end, the paying, shelving, claiming,
binding, tracking, processing, etc etc etc end.

Now I am being asked such questions as, "Who is providing access?"  "Has
access changed?" (when we changed from a print & online subscription to
an online only).  "What dates are we supposed to have access to?"

I don't know.  I've never had to know.  I'm being told, just look
online, the info will be there.  I am not finding it.

How do those of you who do this, do it?

Jeanette L. Skwor
Serials Dept., Cofrin Library
University of WI-Green Bay
2420 Nicolet Drive
Green Bay, WI  54311-7003
"Libraries will get you through times of no money better than money will
get you through times of no libraries."
                              Anne Herbert, The Whole Earth Catalog

This email has been scanned for all viruses by the MessageLabs Email
Security System.

This email has been scanned for all viruses by the MessageLabs Email
Security System.